酒店服務達到五星頂級水平，由抵達酒店前已經電郵聯絡，到埗後有不同酒店崗位職員招呼我們。 禮賓Joanna細心介紹酒店房間各項設施，亦一路聯絡及跟進我們的服務需要（例如家中長輩需要睡硬身的床舖，酒店提供鋪好硬床板，長輩感覺非常滿意舒適，亦感謝房務部的安排）。 行李服務Joey詳細介紹酒店大堂，健身室，泳池時間。 下午茶時段：餐廳裏的侍應，熱情介紹各樣食物，不同時間餐飲服務及環境。 Cocktails時段酒吧：調酒員誠意為客人推介飲品，有多元化精緻小食提供。 早餐:食物水準十分高，例如即叫即蒸點心，食品選擇多，味道好。餐廳經理及侍應們非常歡迎我們體驗餐廳不同區域。 酒店職員對酒店本身非常熟悉，對我的查詢細心解答，並即時為我們提供協助（本人因突發事情發生，感謝Joanna及戴先生（行李），前台職員協助，讓本人安心先處理事情並得以解決）。 非常推介入住此酒店，倫敦人的士亦是一個十分舒適的體驗。

Excellent location. Attentive staff. Wonderful service. Definitely will be back.

Unfassbar tolles Hotel!

Enjoyed a great stay with thorough, personalized service from highly professional staff who created a friendly, relaxed atmosphere. The club lounge dining was excellent, and the cocktails were tasty with creative twists. Highly recommended!

The staffs are very very helpful. The staffs in 華庭proactively takes photo (with specific views and effects) for us. The guest room is very spacious and luxurious. The afternoon tea, night bar and breakfast are scrumptious and delicious, and are filled with many special food

시설 직원 서비스 등 최고입니다

房間整潔，職員友善。

Employee service top notch

這次入住倫敦人洒店是為了慶祝我們的結婚週年。入住前已經透過微信和洒店溝通了，入住當天見到房間的悉心佈置，十分驚喜。再者，這次入住的住宿費巳包含了下午茶、黃昏雞尾洒輕食和自助早餐，食物甚為高質，加上洒店每位員工都非常友善，服務周到，令我們過了一個難忘和愉快的結婚週年紀念日。

I had a wonderful stay at The Londoner Macao. The hotel itself is beautiful and well maintained, but what really stood out to me was the experience at The Residence. The food was excellent with a wide variety of choices, and every dish was prepared with great care. The service was equally impressive – the staff were attentive, professional, and always ready to help with a warm smile. It truly made my stay memorable, and I would highly recommend The Londoner to anyone visiting Macao.

Excellent Service

The Londoner was by far the most beautiful hotel we have ever stayed at. The people and the attention to detail could not be faulted. I didn’t once miss the comfort of my own home whilst I was here, which I never thought could be possible. We can not thank the staff here enough for making our stay truly unforgettable! Thank you The Londoner we will be back ❤️

호텔 시설, 직원들의 친절함, 음식 모두 매우 훌륭합니다.

住宿飲食非常好，房隔音可以有改善

服務好，餐飲高水準，房間很舒適。讚👍。 可惜很貴，否則會常來。

An upscale hotel with private butler service. Exceptional!😀😀

Excellent customer service

Best of best

Good services

I don’t like