Saat sedang dalam perjalanan motor, motor suami saya mogok tepat di luar Collingwood. Kami berhasil membawanya ke kota dan menemukan motel ini. Mereka tidak hanya mengizinkan kami check-in lebih awal (motor mogok pukul 9 pagi dan kami check-in pukul 10. Kebanyakan hotel memiliki waktu check-in pukul 3 sore), tetapi mereka juga merekomendasikan mekanik yang dapat membantu kami. Kamar-kamarnya bersih dan harganya sangat terjangkau. Lokasinya bagus. Banyak tempat makan yang dapat dijangkau dengan berjalan kaki dan hanya satu blok dari taman lokal dengan jalur jalan kaki/bersepeda yang bagus dan pemandangan yang indah.

Very disappointing and stressful experience. During our stay, my young child became sick during the night and vomited. most of it I was able to get in trash but some falls on the bedding. I immediately cleaned and rinsed everything myself, and there was no damage or staining. The next morning, while we were out for breakfast, the owner entered our room without permission while we were still checked in. No “Do Not Disturb” sign was provided in the room. Shortly after, I received multiple calls demanding that I return immediately. When I arrived, the owner confronted me in an aggressive and rude manner, demanded a $50 cleaning fee for a service I did not request, and told me I had to check out within 15 minutes. She also threatened to call the police. So,I told her to call the police, but she didn't because she knew she made a mistake. I explained that I had already cleaned the bedding and that no housekeeping was requested, but the situation was handled very unprofessionally. Later, when she realized I was video recording all this conversation secretly, she said she would not charge the fee, but the damage was already done. The entire interaction was intimidating and unacceptable, especially while traveling with family and a sick child. To make matters worse, when I returned to that hell room at night after spending wqhole day at blue mountain. the so-called “room service” she was claming in the morning was incomplete and a joke— only one bed sheet was partially replaced, while the other bed and the rest of the room were left untouched. Entering a guest’s room without notice, speaking aggressively, and attempting to charge for an unrequested and incomplete service is not acceptable. I would not stay here again.

Kamar-kamarnya sangat bagus dan bersih. Pemiliknya sangat ramah. Banyak fasilitas yang bisa dijangkau dengan berjalan kaki dan harganya sangat terjangkau.

I don’t know why some of the people reviewing horrible here , bad experience I guess. We had a very welcoming experience we stayed up for one night. Rooms were really clean and cosy. I left something behind and did not notice until two days later , when I called they had it sitting waiting for me at the front desk for my friend to pick up on her way home. I found these people to be very friendly and not to mention extremely good value. Will definitely stay here again. Thank you ☺️

Pengalaman saya di Milestone Motel sangat mengecewakan. Perilaku staf tidak profesional dan sangat kasar. Sama sekali tidak ada rasa keramahan atau pelayanan pelanggan dasar. Cara mereka berbicara kepada tamu tidak sopan dan acuh tak acuh, yang membuat masa menginap tidak nyaman sejak awal. Alih-alih membantu, mereka tampak kesal dan tidak mau membantu permintaan sederhana. Kebersihan dan manajemen secara keseluruhan juga tidak memenuhi harapan. Saya tidak akan merekomendasikan motel ini kepada siapa pun yang mencari tempat menginap yang menyenangkan atau ramah. Ada banyak pilihan yang lebih baik yang memperlakukan pelanggan dengan rasa hormat dan profesionalisme dasar.