Horrible experience. The code for key lock box was not sent to us prior to our arrival. We had to wait for 2 hours on the curve, for the owners to email us back with the lock box code. When inside, toilet not flushing, water in the sink and shower tub not draining. Hot water: we had hot water first day there, last two nights no hot water. Trying to contact the owners no help. Left and could not even shower before leaving for our next trip. Other minor things: no elevator, so you dragging luggage up the steps to the third floor, no TVs in bedrooms. Stay away from this one.