Rating & Review Keseluruhan Sueños del Inka Hotel

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This was a nice property with great common space rooms and very helpful staff. My only complaint is the sound coming through the doors from the hallways.

This hotel is in a great location. The staff are very friendly and will help with any questions or services needed. Very clean and inviting. Private bathrooms. Breakfast in the morning is light but very good. I enjoyed my stay.

Nous n'avons pas eu la chambre que nous devions avoir. Notre chambre etait juste au dessus de la salle a manger, c'etait tres bruyant des 4h00 du matin

Suenos del Inka is a nice hotel that's close to the Main Plaza of Cusco (in other words, the main attractions and shops in Cusco). The room was clean with 3 beds, perfect for our family of 3. The staff were always friendly and helpful. I want to call out especially to Rosa, whose communications were always informative and to the point. We booked a Secret Valley day trip (in a group of 14) through the hotel and it was nice. Nights in Cusco in April were a little chilling, but there's an electric standing heater that solved the problem. There was no air conditioner otherwise. A few minor complaints: 1. The breakfast was good but not great. I recommend the staff to try it out a couple of times to figure out what can be improved. 2. We stayed in room 3xx and getting to the room was quite a climb, especially in this high elevation area. I used it as an exercise for my visits to the Inka ruins :). However, seriously, if there are seniors in your group, let the hotel know and get a room in a lower level. 3. There could be more hooks in the bathroom to hang the towels. One tip: get a snack (picarones) from Picarones Ruinas, which is right across the street. We had twice!

Buena atencion

This hotel was a great choice for my group of 10. It is in a great location with some really wonderful restaurants within a 2 minute walk. It is very close to the Plaza de Armas and great shopping. Best point, it is at the bottom of the hill so easy on the lungs! The hotel itself does have lots of stairs, but they have lovely sitting areas in each floor foyer. Even with the stairs, I would book rooms on the 2nd floor rather than first as the dining area can be very noisy. Breakfast was very good with many choices. The staff is amazing! They honestly couldn't do enough for all of us. A special shout out to Luis and Edwin who went above and beyond!

Excellent place and amazing people

Great location and very friendly staff!

Hôtel idéalement placé, près de la place principale et de nombreux restaurants et magasins. La chambre est plutôt confortable, de même que la salle de bain est récente. En revanche, du bruit assez régulièrement car située dans le passage, avec la lumière en permanence. Le sol n'était pas très propre et surtout, les prises fonctionnaient mal, sauf celle de la salle de bain, ce qui n'est pas pratique.

Personal super atento y servicial. Muy buena ubicación

Excelente

Excelente servicio, recepción y trato. El desayuno está ok pero podría mejorar.

Personal muy amable, tiene muy buena ubicación. Las habitaciones son silenciosas para descansar.

The staff here are amazing! The shared meal space is adorable! The location is great! We loved the view from the balcony on the 4th floor. However, there is no ventilation in the bathrooms, so our room had mold/mildew all over the walls and ceiling beams. You could smell it the second you walked in the room. The carpets were also very old. I woke up each morning unable to breathe in or out my nose. If the bathrooms were fixed and the old carpet replaced, I would highly recommend.

The WiFi connection is very slow. Since most tours from Cusco start early in the morning, it would be helpful if early breakfast or a packed food box could be provided. There is no elevator available to carry luggage to the rooms. The toiletries provided do not meet the expected standard. One of the staff members was not courteous.

Service is not good!! Room condition and the facilities are not up to the standards.

Great property great staff

The hotel is really nice, the staff is fantastic. It can be a bit noisy because it surrounded by restaurants. But overall, it is a great experience.

O hotel é muito bem localizado, pode-se caminhar para os pontos mais imortantes do centro histórico de Cusco. É um hotel charmoso, com um toque quase familiar. Os funcionários são atenciosos e prestativos. Aliás, também nos indicaram ótimos restaurantes. O café da manhã é simples, mas com boas opções. O ponto de negativo era o forno que não esquentava o pão. O local do café da manhã é frio, poderiam ligar um aquecedor durante o horário do café. Quarto espaçoso, bem decorado e limpo.