The rental was very clean,spacious and modern. I would definitely book again.

Unable to access property due to technical error. Waiting stairwell at 8pm in 30 degrees heat with a five year old and with no information of when we’d be able to gain access. They refused to refund during my calls with them (so we could find alternative accommodation). We ended up having to leave and find an alternative place to stay at 9pm on a Saturday night. To be clear, this isn’t an apart hotel. It’s a vacation rental within a complex where (many retired) people live. There isn’t any physical presence and they appear to be reliant on a call centre if anything goes wrong.

We enjoyed our stay. Check in and out was easy. More comfortable than a hotel for a family. Lots of space.

A perfect location for a getaway close to the beach. The property is very clean and spacious, with all the amenities you could possibly need. Communication is excellent, go ahead and book it,you'll be glad you did.

The property was in a great location! It was clean and comfortable. The host was very responsive and great to deal with. I would definitely recommend and would return in the future!

Loved the area the property was located and the property was landscaped very nice. I liked the openness of the common area inside and the beds and baths were a very good size. Now I did not like the musty smell of the apartment and the filter was very dirty. It needs to be sprayed for pest as there were several rollie pollie's and silverfish. The sofabed was extremely too hard. The springs were felt through the mattress and make it difficult to sleep on, the furniture appeared a very low modular type. Other than that it was a 3.5 star. Also, It was very bothersome to keep receiving text messages concerning the noise level. I went outside and could not hear any noise and even when I was in the bedroom with the door closed I didn't hear noise. I inquired a couple of neighbors to be sure it was not coming into their personal space and no one heard any noise. It was very disturbing to me and the guest i had and made us feel as if we had to be quiet like church mice.

⸻ I enjoyed my stay at Kasa Southside Wilmington. It’s perfectly nestled between Wrightsville Beach and Downtown—both just a short drive away. I’ve stayed here before and really appreciated having access to the pool. It was a great alternative when I didn’t feel like dealing with the beach crowds and sand, lol. On this trip, the pool was unfortunately down, so I’d recommend checking in advance if that’s a must-have for you. Other than that, it was a quiet and clean stay. Would definitely return!

One of the nicest places I stayed. Definitely better than a standard hotel.

Easy and quick check-in, huge living area (full apartment) with a full kitchen, nice bathroom, comfy bed, laundry room, and big TVs!

Place was so convenient to get in and out of. Super clean! And just amazing place for a family. Located in a great quiet location. 10/10 Recommend for sure!

Terrible experience! Would not recommend

Nice place but had some noticeable issues but communication was good to resolve my issues so far

The traffic noise was high, with a major thoroughfare nearby. The property was well-located, lots of shopping nearby and grocery stores close by. Easy drive to downtown and to the airport.

Beautifully decorated, quiet, great location! Will definitely stay again and again!!

This was a gorgeous apartment with a lot of room! I was really impressed with how clean it was initially but then I decided I wanted to soak in a bath… I scrubbed the tub with bleach (I do this every time at hotels) and when I was done I went to was us it and the water spout ended up pushing so much mold out from under the drain stopper. I pulled the stopper up and it was literally so caked with mold that it wasn’t able to create a seal. That led me to look at other places like that which also had some buildup. Other than that it was great though! We slept amazingly on the bed!

Perfect for a family get-together weekend - was better than we could have imagined. Quiet, lots of privacy, and close to Wilmington's best pizza (Pie's On Pizza - the calzones are huge!) Incredibly clean and well kept. And the Kasa crew were always a te t away to answer small questions. GREAT experience, highly recommended, and will most definitely go Kasa again...the HIGHEST OF FIVES!

My stay was enjoyable. The apartment was quiet, with convenient bars nearby, and the kitchen met all my needs. Thank you for the opportunity for my stay at KASA Southside Wilmington.

Very good combination of cost and quality if you coming by car, located between downtown and the beach, adjusted to the good mall with Whole Foods and some dining options

BEWARE!!!! I reserved a room at their Wilmington North Carolina location for a wedding I was attending. I booked the room from October 15-22nd. I decided to go to Charleston, SC for a few days, as I'd never been there. I asked if I could change my reservation to the 18-22, but they had a no cancellation policy. So I figured I would just pay for the room in SC and double down on the hotel costs for those 3 nights. I drove from SC to NC on the 18th to check in. That's where the nightmare began. I couldn't get access to the room so I contacted the property. After holding for over an hour, I was informed that they had "given my room away" because I hadn't checked into the property on the 15th, yet THEY STILL EXPECTED ME TO PAY FOR THE ENTIRE WEEK! They "double dipped" on the room for that week. I travel often and have NEVER experienced anything like this. I was put in the position to try to find a new room, at the last minute while there was an Ironman going on in town. There were no rooms available anywhere close to Wilmington. I had never been to the area, it's dark and I'm trying to find a place to stay. This company has absolutely no integrity, or business morals. I am a small business owner in California and I would NEVER expect to render NO services, yet require the guest to pay for a hotel they never stepped foot in. They have refused to refund the money (for a room I never saw) therefore, I will be disputing these charges with my bank and will fight this until it's right.

Compared to previous stay, location was not as clean or maintained.