Rating & Review Keseluruhan The Grand Palace Hotel

Très beau hôtel , la première fois j’ai été séduit , raison pour laquelle suis revenu.

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The staff are good at their job. From the airport to the hotel and back to the airport was a smooth transition. Clean rooms and they’ve got a nice lobby and it’s quite spacious. They welcome you with some tea and that’s a good gesture. Highly recommended for travelers.

The photos of the room that I booked was not the room I was given, water was cool, No Ac. Staff was great food was good except when it came cold but they would reheat.

b

Very clean place and the staff was very helpful and kind

Cant upload pictures taken, but there are several design flaws that make no sense and are inconvenient (at least for my room). Hotel staff was excellent!

Location

Everything was ok, nice hotel and clean room , polite and helpful reception with airport transfers that was great

Feel like a well managed hotel with facilities most travelers would need. My only issue was missing the working desk so I lacked the convenience for business travel.

Absolutely lovely hotel, comfortable, great service. Rooms are great, showers hot and internet strong. HIGHLY recommend.

Hotel is nice, staff is friendly, enjoyed my massage at the spa. With that said, at least in US standards, this hotel would not meet the requirements of a 5-star hotel. It would likely be closer to a 3.5 star hotel.

Very clean and convenient place to stay

Exceptional staff. very convenient location to eating places

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Very good!

Was a great place to stay for my 1 night in Addis, service was great and staff were very helpful

I stayed there for two nights. But there was one night without hot water for shower.

Great staff! But this is a 3* at best. And it’s in dire need of upgrades.

This hotel is misleading because it claims to be a 5-star hotel. Not even close. The rooms are clean, and I was upgraded to a bigger room. But I was disappointed because I expected a 5-star hotel. This could be a good 3-star hotel with 2-star (even less) breakfast and 5-star gym. I can name a number of 4-star (or even 3-start) hotels in Addis that are much better. The furniture looks nice, but no drawers at all. And no work table or charging/USB plugs. And it is a new hotel.