Rating & Review Keseluruhan Hotel Monopol

Pleasant new hotel with some challenges. Only one person spoke english, and this young man only gave service when hard pressed. Staff need training. With that, the hotel has potential to become fivestar.

Beautiful, new, modern hotel. Staff were excellent and tried hard to use English for us. Food at the restaurant was excellent and well priced. They seemed very focused on customer service. A definite stay here.