El personal que me recibió en la noche fue muy buen persona pero el de la mañana un joven que pésima actutud y los de limpieza la verdad le faltó al cierto más sanidad

Room was spacious. Wish the door had extra locks on the inside (there were none). Staff was friendly.

No tienen control de ruidos, es un escándalo de los huéspedes que llegan gritando y celebrando y más en la madrugada, de Plano no dormí nada bien. Solicité cambio de cuarto porque estaba a un lado de escaleras que golpeaban al bajar y a donde me cambiaron no tenía lámpara de noche. La puerta no tiene pasador de seguridad y eso intranquiliza. Fatal el Hotel

Loved it super clean and a great price

The room was dirty

The place was over run by noisy, attendees, the door and windows were so thin , that it seemed people were inside my room. Never attending there again.... noise all night long. No fridge , no phone to call up front desk, to complain.

Best staff

No se parece las fotos a la realidad

SUNIO CITY HOTEL TIJUANA – Honest Review (Couples & Families Please Read) Let me share my experience at Sunio City Hotel Tijuana, especially if you’re traveling as a couple or with family. We booked through Expedia and initially felt we got a great deal. I travel frequently for work—over 40 hotel nights a year—and I’m a Marriott Bonvoy Elite member, so this review is not coming from a place of bias or unrealistic expectations (January 2026 stay). Who doesn’t like saving money, right? Unfortunately, in this case, it wasn’t worth it. Check-in took about 10 minutes, which was understandable due to ID verification for all guests. The lobby looked decent—nothing luxurious, but acceptable. That said, things quickly went downhill. The hotel uses physical keys instead of key cards, and the rooms have no phone or additional security lock, which immediately felt unsafe. The parking garage looks extremely dated, with low ceilings—be careful if you’re driving a larger vehicle. As we walked to our room, I noticed multiple people standing outside their rooms openly soliciting. This made me very uncomfortable, especially since I was traveling with my wife and two young kids. The hallways are tight, and at one point we passed around 10–15 men blocking the walkways. We appeared to be the only family on the property—major red flags. We were assigned a Premier Room (Room 007), located at the very back of the hotel down a private hallway. It felt isolated, and it seemed like none of the

La habitación estaba agradable y la atención fue muy buena!!

Yes really clean I am really happy with my stay

Staff very professional

Muy bien

Friendly staff, great food, but rooms can be improved

Excelente servicio

Bien

Excelente todo

Si, todo muy bien

Everything was good

Había cucarachas en la habitación, la mitad de la cama tenía un declive enorme, al momento de acostarte quedabas en posición de "U" como si estuvieras durmiendo en hamaca, esto debido a que la estructura de la cama ya no servía. No probé la comida, el ver cucarachas en la habitación me desanimó de probar los alimentos, mi lógica fue: “Si hay cucarachas en las habitaciones, donde no hay comida. ¿Qué puedo esperar de dónde si hay alimentos?”. La ubicación es perfecta y la atención fue muy buena.