The staff were excellent and very welcoming. Bed was comfy and bedding was lovely. A few things could use some updating like the TV and the furniture. Something either updated or in keeping of the old fashioned inn.

The expedia reservation was for a later day. They said they would take care of cancelling it. They didn't, and now they are charging me for the later reservation I thought was cancelled. Not answering their phone (from expedia or me), or returning my call.

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Felt like royalty what a gorgeous spot

The staff were very nice especially in the restaurant and the food was good. The room was not as expected for the expense. The bathroom only had a door in the opening with no wall on top, by design, I guess. The toilet seat was loose. The makeup mirror was loose and would not stay vertical to be useful. The window sills need cleaning of black mildew. We thought it was going to be a quaint stay at a boutique hotel, but it has lost it’s charm. We had to go outside to get to our room.

The room was beautiful and the staff were extremely friendly and courteous

Wonderful place to spend a day or two away. Lovely friendly staff and a warm and inviting Inn.

staff and amenities stood out the most

Clean room, unique furnishings and friendly staff

From the moment of arrival the staff were so friendly and accommodating to ensure we were looked after, even keeping the restaurant open just a bit late to allow us to squeeze in a meal. The compact and historic property contains a pleasant pub and separate restaurant and about 11 boutique and cozy rooms. The complimentary breakfast was very high quality also. Overall an absolute treat finding this gem in Fergus.

This quaint little hotel was adorable! If you’re looking for something that gives a historic/museum vibe then this is the place for you! We stayed for two nights in the Tippen room. I wish that it was made known to us prior to the reservation that the room was actually in another building that required many stairs and walking outside to get to it. It was fine for us but could be an issue accessibility wise. Rooms were clean, plenty of towels, shower things and included a bottle of water in the fridge. The food at the restaurant Scozia was outstanding. Seriously one of the best steaks I’ve had. The calamari and beet salad are also delicious! We went to the pub on the second night to have the nachos and calamari and it was also good. They do include breakfast with hour stay, which you pre order the day before. The only downfall is that only one of the options include eggs (egg bite) and you can’t change your mind if you’re feeling something different the next day. The egg bite option is probably also the biggest portion whereas the rest are a bit of a lighter breakfast option. Lastly, the people who work at this hotel are absolutely amazing. Everyone was very polite, welcoming and had great customer service. If you’re looking to explore Fergus or even go to Elora (8 min drive) it’s a great affordable option compared to the others in the area.

Room was clean, service was good, not great at times.

Excellent service. Beautiful place. Amazing food.

Staff were awesome however room was the smallest I had ever rented. Room enough for a bed and a washroom. No closet and no space for suit cases. The parking lot walkway and stairs were no cleared of snow upon arrival, evening and following morning. TV would not work and it was the smallest TV you can buy. The bathroom was a pedestal sink with no counter for toiletries. The water from the shower smelt like bleach. Difficult to control the heat. No blackout curtain and the outside lights were very bright. The curtain on the window would not close fully either. Sorry to provide so many negatives however no value for money at this place. Very disappointed as the pics on the website are very deceiving.

Nice place, good breakfast!

Room was gorgeous with gas fireplace and bathtub with jets. Lovely restaurant and fantastic breakfast. Great service.

Exceptionally clean, and very well pointed.

Great place to stay. Their breakfast is amazing too!

Charming, quiet and comfortable with a great breakfast.

This was my second time staying at the Breadalbane Inn and it was great. Champagne was given at check in and each interaction with staff was warm and friendly. The Inn was close to everything we wanted to see and parking was easy. Highly recommend.