The king size bed was two twins put together, and they didn’t use a mattress pad or something to lessen the uncomfortable middle. The bed also slid apart, making the gap worse. Our bathroom smelled like sewage gas, most of the time. We had only been given one bath towel for two people. We called the front desk several times requesting another towel as well as the robes and slippers needed for the spa. We never received them. The hotel is in a nice location and has a good breakfast.

Staff were friendly and helpful, bathroom very clean. Only downside was window in our room draughty (though secondary glazing helped) and air con wouldn’t go above 19 degrees but we do not report it as only sleeping in room so we perhaps would have got alternative room if reported so not fault of hotel. Beds v comfortable. Would return.

Front desk staff was a mixed bag. We had one excellent staff and two that were not great. Bar and dining room staff were great. Friendly and accommodating. We stayed twice over a week....one room had several problems we reported but were never addressed and the second room was an accessible room that was awkward and had an adjoining room with super loud guests that kept us up all night. Location was great.

Great location. Lovely staff. Big room.

Not ideal for those with accessibility needs, I’d definitely avoid.

The staff was really friendly. I did have dinner one night at the restaurant and the food was great and the service was amazing!

Very comfortable bed, didn’t hear any noise so great night 😊

The comfiest beds and pillows I’ve ever slept on

Excellent breakfast and the member of staff running breakfast was very welcoming and no request was an issue

Great location, lovely breakfast, stylish decor, clean yet simple wellness area. Would definitely recommend!

What a fabulous two night stay at The Address, Glasgow! Booked an early check in and were greeted with an upgrade on arrival - it was so appreciated! More comfortable bed we have slept in in a hotel and the shower was amazing - so relaxing! Great location and hotel was spotless! Staff so friendly and helpful. Dined at North and it was so nice - great food and drinks! Can’t wait to come back!

Room was beautiful and the bathroom immaculate

Peaceful oasis in the city. Loved having access to the wellness suite, the high ceilings in the room, and the comfy bedding.

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Everything was great. Well kept and run. Pillows a bit firm but still fine for a good sleep and the shower has no back so the toilet floor was constantly soaked but very minor inconveniences.

We booked a twin room, which was very dark despite light being on. The single beds were not singlebeds but probably 3/4 of a single bed. Very narrow..not comfortable at all. The noise from outside made it very difficult for us to sleep. Breakfast was nice when we eventually got it. They seemed to have run out of a lot of the cooked breakfast and we, amongst others, had to wait at least 20 mins for a new batch to come out. Staff were lovely though.

My room was nice, but as a Pregnant lady, I was surprised that there was no step-free lift access which made it difficult to carry my bags to my room. I also received a "wake up call" in the middle of the night, which was for a different room. When I complained about this, the team apologised but generally laughed it off, which frustrated me. The breakfast was fairly nice, though basic. In general I did not enjoy my stay unfortunately.

Great looking hotel

It's right in the centre of the city so very easy to walk everyone especially to the station. I had flagged that the table strip was coming apart slightly so hopefully they will have fixed that in the room. Otherwise the hotel was very nice with the amenities and how modern it was. I would recommend others to stay there. Breakfast was lovely with choice of hot and cold food overlooking the street below, and the staff were great.

The noise from the bar operations lasted from 9pm To 0230 with nearly constant emptying of bottles into large bins which are directly outside the hotel. The noise was unbearable. The walls and doors are thin and you can hear everything. The bar appears to run a 24hr operation with the The gas cylinder delivery started at 0530 and cleaning crews operating during the night. Avoid the hotel if you plan on sleeping. Staff unhelpful.