Had to wait over an hour to get checked into my room

Great hotel and location.

Nice hotel and perfect location

While the lobby and other shared areas are beautiful and well-maintained, the room had a dormitory feel - ie: minimalist and not particularly welcoming. The folks at the breakfast place are lovely - above and beyond, but the front desk staff are 'meh'. If you get laundry done, you must go and collect it at the front desk. Just fyi. Don't wait like I did. Also, they provide bath and hand towels but no washcloths. All of that said, if you like a sauna and cold plunge, onsite bar and restaurant, plus a great location and you're finding the The Address price is right for you, by all means book it. That's what I did. I spent very little time in the room. Agyle and St. Vincent Streets, Kelvingrove Gallery, The Necropolis...are walkable or a short uber ride. Some of the best shopping 'Style Mile' is right out the front door.

Service, clean, location

Poor hotel v poor don’t recommend

Very much on the pricier side if you plan to stay more than 1 night but the price does reflect just how nice of a hotel it is. Staff were always friendly and willing to help and the facilities including the room were to a great standard.

Really nice, clean big room room ... They have thought of everything, plugs and usb to charge phone ... Even an easy way to cast your phone to the TV, which is a plus for as I like to watch from my apps. I stayed in room 103 with a view to the street and you didn't hear a thing. Diffinatly stay again.

Great staff. Comfortable stay.

Hotel was nice, room was clean, despite the slightly feety smell. The man checking us in was rather disinterested but the reception staff in the morning were helpful and friendly. The bed was comfy but it was two singles pushed together and it was evident. The spa had several other couples in & felt slightly crowded but otherwise was nice.

The only downside was navigating through two sets of doorways and two short flights of stairs to get to the elevator! Definitely not convenient when lugging heavy bags. The rooms are super and I loved the vibe-just be aware of stairs.

Outstanding staff and room (104) Ideal location, most of the best bars and restaurants are a short walk away.

Hotel is in a great, central location and was really nice.

This hotel is in a great location in the city centre,bus stops train stations all a short walk away the staff were very nice to speak to,and the breakfast was first class all in all a super hotel.

Lovely 2 nights stay. Very friendly helpful reception and bar staff

I love this hotel and use it a lot. However this visit was disappointing. Rooms not ready, no access to spa for VIP status, was given a twin room when booked double, shower head had visible dirt on it (muddy) and the ironing board was disgusting with stains and falling apart.

Will not come back there, small dark rooms, spooky inside, old and not clean. Spa was requested to pay extra, for same booking last time not.

Would love a fridge in room. Also, would good if there was a shower cap m

Great breakfast and very clean room

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