Rating & Review Keseluruhan Más Palomas Concept House by Paloma´s Hotels

Frendly service

I loved everything about this hotel - quiet, well-kept, helpful and welcoming staff. I am leaving this review because the hotel has a problem with mold. This is a serious health hazard, not simply an inconvenience. Toxic mold exposure can be dangerous and have long-lasting negative effects. My first night was fine, on the second I thought I was feeling off because I was too active and not used to the heat. By the third I was very sick - sore throat, runny nose, cough, dehydrated, feverish, chills, sweating. Then I caught a whiff of mildew smell, and understood. Mold is an issue in the tropics in general, but hotels might need to take extra care to keep it under control. Again, Mas Palomas is a lovely place, and the staff is very sweet and helpful. But mold exposure is no joke.

Perfect stay

Excelente arquitectura, excelente servicio, calidez por parte de personal, todo de primera.

What a wonderful boutique hotel in Merida! Walking distance to most places and very friendly staff. AC works great & it was very clean. We would for sure stay at this hotel again!

Súper recomendable, increíble experiencia con ellos? Pienso volver

Hotel muy bonito.. la habitación hermosa! Súper tranquilo

Excelente lugar, muy moderno, silencioso, limpio y acogedor. El servicio personalizado excelente. Volvería con todo gusto!

Staff muy bueno y el hotel bonito.

I thought that two coffee pods were included, but I had to forfeit the ones I brought for the two we had. The staff kindly arrived at 5 AM to take our luggage down and to bring a sack lunch as we left too early to get the included breakfast. I had thought the restaurant was on the premises, but it was not. Lovely architecture and furnishings. Aqua de Mar was a good restaurant close by.

Es una casa con excelente decoración pero es como tal una casa y Pss llegan los demás huéspedes y se escucha ruido aparte el estacionamiento te tiene que abrir y Pss no hay quien ayude con las maletas , la chica que tienen no ayuda mucho con ello los chavos si .

All the hotel staff were extremely helpful and Accommodating. My only disappointment was the charge of $195 for eating a snack that was offered. The chocolate covered manguitos were not worth it!!!

Lo malo fue que las fotos de la habitación ofrecían tina y la habitación no tenía, comentaron q fue un error al cargar las fotos

Un hotel muy bonito, el staff es super amigable y servicial, sin duda regresaríamos.

This property is beautiful, because it is a small hotel it is very quiet and private. The rooms were pristine. But above all the material things what makes this hotel amazing is the employees that went out of their way to make our stay memorable!

We didn't realize this was a small boutique hotel, only 5 rooms, but it was an EXCELLENT stay. The staff was super helpful and attentive. The room was quite, clean and very comfortable, although the dipping pool was small it was always clean and a welcomed releif from the heat of Merida, i used it in the morning and in the afternoon and the staff always brought me a towel. Next time i visit Merida i will stay either here or the sister hotel just 2 blocks away

El hotel está como nuevo, es muy bonito y se encuentra en una excelente ubicación. Lo mejor de todo es la atención que recibes por parte de Sofía y Óscar, tienen un carisma especial y son sumamente atentos y amables.

Todo muy bien

This hotel is an absolute gem!! We had to rebook the night we reached Merida because of a horrible experience at another hotel and Mas Palomas was the best choice. Oscar at the front desk was especially helpful!

Hotel molto curato del design e silezioso. Staff accogliente. Colazione buona ma con tempi un po lunghi. Qualche imperfezione nella cura dei dettagli e nella pulizia della stanza. In ogni caso ci tornerei assolutamente.