Rating & Review Keseluruhan Mactan Beach front Suites

The property is near the airport and a lot of dining choices, the unit we've been stayed 9HI the sink need to be fixed the internet connection is very terrible and on the day we've arrived the unit is not yet ready, even the last person stayed left a day before.

청결상태, 시설 관리가 매우 미흡함

Cockaroachs everywhere. Washroom very dirty. Kitchen dirty. Washing machine dirty. Pots dirty. Woke up with small bugs around the pillow. Washroom is dirty. We just accepted it since it was cheap. The bathtub also had hair on sink which was clogged. I just cleaned it myself.

I usually don't do any reviews, but I feel it's necessary for this property. For starters, the address wasn't accurate. We.were dropped off at the address provided by Expedia and the resort. The front desk asked for my booking information. I gave them my reservation number. That wasn't good enough, I gave my name and showed them my confirmation information. I had a screenshot of everything. They asked me to pull it up on my phone, that was an impossible task. There was no wifi in the lobby, only in the rooms. I had service, but with all the 18 story buildings around I didn't have service. After all of this, we had to walk to another building with all of our luggage. We finally arrive at the other building and after another 15-20 minutes, we finally get checked in. We get to our room, we dropped our luggage off and proceeded to check out the property. We ended up walking to a local area with several options for food. Food was great!! We came back to the room and settled in for.the night. We noticed there was a strange/nasty odor.in the room. We couldn't pinpoint where is was coming from. (I'll explain the odor shortly). Around 11:00 pm, we decided to take a shower before going to bed. It turns out there was no hot water. I contacted the resort, two maintenance men came up and couldn't work/fix the problem. I was told they didn't have permission from the owner to fix the problem. Basically we had to deal with it and take cold shower. They would.be back tomorrow, then left.

部屋に虫が多く、掃除を徹底されていない感じ。 お湯は問題なく出たが、バスタブの栓はなし。 ドライヤーも完備されていない。 場所がいくつかあり、どの建物か分かりにくかった。周辺は飲食店も多く交通の便が良い！