The room was super uncomfortable, it stinks and it needs a deep clean. Carpet shampoo, mattress cleaned, curtains too. Also the shower is leaking 24/7. There may even be bed bugs because I felt something biting me on my back in the middle of the night. I am writing review to tell people about my experience plus your no refund policy because that’s also really bad for business.

This is not a hostel. It is a homeless shelter and should not be advertised on Expedia. There are no on site staff to sign you in. It is done via camera and tv. The place is not clean and there are no amenities. The pictures used show a social area with young backpackers but this is definitely how the building is now.

I booked an eight bed dorm and was given a ten bed dorm. The downstairs kitchen is full of bugs. The upstairs kitchen is cleaner. The demographic is 50+ plus males.

No problem thanks for the stay.

No staff no advice on the area very uncomfortable room

I was not a good place to go and was abused by tenants and felt unsafe and unconfortable and ther is no caretaker to sort issues and had to cancell stay and go someewher else and they wont refund the stay even tho they are resposible for the unsafe enviroment

It's was unsafe to stay there . People there they was fighting

Unsafe, dirty and only one remote (overseas) staff member. We were checked in by a remote staff member working from overseas. There was no staff at the location and no one to contact after 9:30pm. On check-in, a non staff member assisted myself and one other person checking in, which was helpful, but could have been an issue if there was any ulterior motives to helping, particularly because we had a printer give us our code to the door. Their signage says that there is no right to a refund, which is against consumer law in Australia. They say it’s about change of mind, but the service provided here is well below what I would expect of even the cheapest hostels I’ve stayed at. We were unable to use the kitchen due to other people being passive aggressive and who proceeded to speak violently about us outside our door and window. They threatened to harm us. By this time, there was no where else we could stay and no one at the hotel to contact. There was a child unsupervised in the hallways who was crying at times. The child stayed in that hallway for up to an hour before the parents came back and this happened multiple times that night. There was a moderate level of cleanliness, but that was overshadowed by a toilet that was flooding and not properly sealed to the ground, dirty stained bedding and duct tape that seemed to be holding the beds together. I don’t recommend staying here and I believe this place is not a property fit to be used as accommodation.

Wouldnt let my Dogs Still here Full of Drughead, Drunks and ppl Fighting all night long Beds are rough even in the family rooms the hygiene is horrifying, the kitchen are allaays a mess. You talk.tp.the staff thou a.tv screen and there is noone on site only a. Cleaner that comes Tv was broke ,Draws Broke

Alright place in generally and have your own room upstairs but facilities definitely need major repairs ie broken shower heads and cramped toilets

Absolutely terrible place. Place is a health risk room absolutely stinks like cat pee . Black mold in the showers and bath rooms.I do not recommend staying there its not a back packers it a half way house Absolute S##T hole

Don't stay here! I am actually from Adelaide and needed a spot close to port Adelaide for the weekend. I have stayed at plenty backpackers in my time and let me tell you, this is not a backpackers. No staff on premises, obviously It was more than likely too dangerous to have someone at the check-in desk, so check-in in is via web call. No travellers to be seen anywhere. this place is for those who unfortunately have nowhere to go or are struggling with a drug addiction of some kind. My door didn't lock properly. I walked in, took a look at the room and basically walked out immediately. no gendered toilet/ shower blocks. terrifying if you are concerned for your safety as a woman and even as a man. Don't waste your money. It's a halfway house not a backpacker's hostel. Port Adelaide is a great place, it's unfortunate that hostel lies about their premises.

Found the place very clean quiet and peaceful

It was ok for value

DONT STAY HERE

Won't stay here again.

Safe and friendly people

The room is smelly and the kitchen is in a mess. I need to check out early in the morning. But there is no instruction/staff there for checking out.

The power points don't work can't charge a phone in an area that isn't entirely public the points in the rooms don't work

I love it