Room floor was dirty. Why did we have to pay a 230.00 resort fee ?

Beautiful

This is a fantastic unique spot, with many things to do and a great Italian restaurant. We liked the cozy tents. A couple of things were concerning. We did notice, that many of the tents were left open, unoccupied and the bedding had been used. Since it's the end of the season, they may have let some workers go, so they are not bothering to clean up right away. It was a bit strange. One other thing was in the middle of the night there were cars revving their engines and squealing tires very close by for about an hour. It kept us awake, since we were right beside the highway. I was a bit concerned since we were the only ones staying in the tent area, that someone could ransack the place. But, I imagine in the summer time during busy season this place is fantastic. We will go back.

Great location, no wifi in cabins.

Beautiful quite grounds located in a great area. Not the safest bear safety education nor doors to the tents very secure.

The location is amazing, our cabin was next to the small lake surrounded by forest, it was clean and comfortable with a small kitchen to make our breakfast. The property had many romantic spots to sit and enjoy a glass of wine and a floating bridge across the lake to the italian restaurant. The food at the restaurant was off the chart good both in taste and presentation. The walk back over the lighted bridge in the dark to the cabin was especially romantic.The perfect place to getaway for a couple

Could have more bathrooms or and water stations. It’s a bit like camping.

Great weather, friendly staff, great location. This is a great little get away. We did a 4 day kayaking trip. Beautiful Lakes around the area.

We booked Ruby Lake Resort because it offers dog-friendly accommodation with a kitchen. We stayed 3 nights in the Deluxe Cottage, 2 Double Beds, Kitchen, Lagoon View. The resort itself is in a beautiful setting with plentiful opportunities for wildlife and nature viewing. The Italian restaurant on site is the real gem here. We would have chosen to stay elsewhere if we'd known that the cabin would be dark, damp and musty-smelling. The cabins have a lagoon view, but passersby (other guests walking or driving to their cabins, staff in golf carts) can peer right in when you have the drapes open. One of the beds is starting to sag. The bathroom window screen is torn, so the window can't be opened without letting bugs in. The resort decided to turn off the water supply on the morning of checkout - apparently repairs were needed on the water tanks. Ruby Lake Resort was just a collection of things that kind of almost work but not quite. More examples from the owner herself: - all the guests staying in the glamping units share a single portapotty due to a portapotty shortage - the credit card payment machine is flaky so your transaction may or may not go through, putting the onus on the guest to return to the front desk in the morning to retry the transaction The good: - it was clean - the bathroom was spacious and the nicest part of the cabin

Excellent manager who went out of her way to help out. Beautiful setting.

Property setting is idylic. Good beach for kids. Kayaks, etc., available. We arrived at 4 pm. No one at reception. Someone from restaurant came in and said that check in did not open until 5 PM although reservation said 3 PM. We prepared to look around for an hour but then another person arrived and checked us in. He showed us approximately where our cabin was located on a map but when we arrived in the area it was a maze of tents and cabins with no signage to help find a specific one. We evantually foud our cabin and discovered it was a bare wooden box with two rather elderly looking beds and no bathroom although on Expedia a full bathroom was listed as an amenity. We went back to reception and, fortunately they were able to upgrade us to a cottage with full bath for a modest extra amount. The cottage was nice but still fairly basic. Reasonable for the cost. However, bath did not drain well. Staff were friendly although woman who seated people at restaurant was rather brusk and strident. Fortunately, there was a very nice young man backing her up who was friendly and helpful. Food was good but not great. Food prices reasonable.

Poor services,interuppTed water supply

It was everything and more. The restauranwas excellent, the unit was clean, the staff were so friendly even the dog was super. Best p,ace I have stayed on this trip! Will for sure book there again.

quite

Beautiful natural setting with awesome lake access. Rooms were a bit damp and tired.

The overall atmosphere, the lagoon and the lake

Beautiful location!

Beautiful spot, friendly staff, and great food. Caters to vegans as well.

Loved the tent we stayed at, was nothing fancy but it was so cozy, If you are looking for a place that is surrounded by nature, a camping experience this is the place for you.

Beautiful location and quiet getaway! Service was great! Room was clean! Quaint cabin. Food at the restaurant was delicious! We only stayed one night and needed longer.