For what we were doing location was great

We liked the location, the staff and the suite was large and comfortable. We did notice staining on the carpets, the coffee pot had coffee remnants in it, and the lamp between the beds was missing a lightbulb. For a short stay, drinking glasses would have been nice as well (the plastic one in the bathroom was broken).

A

Room was clean but carpets would need to be changed. Rear door did not lock with key card. Had to use the front door and make sure the deadbolt was locked on the rear door. Mentioned to staff. They knew about the problem but weren’t able to fix it.

Great location and

Highly recommended! Will be staying there next time I visit PR!

I didn't like that after 5 pm there is no staff in the building. Also two security issues. Didn't feel safe as a solo female traveller.

One hour before my "Free Cancellation" window was set to expire, the property sent a message via the Expedia platform demanding a higher daily room fee. They claimed that the discounted rate—a verified rate for Expedia.ca registered users—had been posted without their approval. Although the property did eventually honor the original rate, the timing of the demand was highly stressful. Communication regarding access was also difficult. I had to text the property to get the lock-box code for late check-in, as it was supposed to be sent the morning of arrival. Even after I reached out, they simply insisted it had already been sent. We ultimately had to call the front desk in the afternoon asking for the code over the phone. As for the unit itself, the King Bed Suite facing the street is spacious, clean, and the kitchen is well-equipped. Parking is easy in the front after 7pm. However, I wasn't comfortable with the slightly sloping parking area in the back; it is difficult to navigate the two-story outdoor staircase with both hands holding stuffs after dark. There is also a note asking guests not to change the mode on the thermostat, but the bedroom became too warm and stuffy. Additionally, the bathroom seems to lack a vent, which causes a strange smell to linger if the door remains closed. Despite these issues, I liked the property overall—especially the location—and would stay here again.

The room is a bit on the small side. The heating/cooling unit doesn't work properly so expect to be either too hot or too cold. No staff is around after 5 so if you need something you are on your own. To me the bed was comfortable as it is soft and I am a side sleeper. The pillows are on the flat side and need to be replaced. The shower head is also needing repair or replacing. Little details like this are important to truely make this place Bliss.

Great location; kitchen had everything we needed; I would definitely stay here again in the future!

The room was excellent as usual the only problem I had with the stay is that nobody reached out to me to give me instructions on how to get my room key after hours and the bath mat for the tub needed to be replaced it felt like I was standing on a porcupine

Room key was not in box and had to wait outside for 20 minutes for staff. No plugs for devices; coffee pot and kettle were dirty and could use an extension cord for safety as plug was behind dresser drawer. The heat did not work (Apparently it is connected to other room units) it is conveniently located. Parking was good. Room was small

Was happy with the room. Comfortable bed. Nice girl at desk

Clean room, comfortable beds, spacious bathroom, good location.

Clean room beautiful views!

Spotless room with great decor. Incredible view of the sea from the balcony. Desk with all the plug-ins you need. Super bathroom. Minutes from the ferry. Easy access to the key box. Great restaurant downstairs. Handy descrptions for nearby eateries.

Excellent service

Room was very comfortable and clean. Perfect for two!

Very good location and really nice staff and super clean rooms!

Great views from the room. Nice kitchen, well appointed. Loved the bath and fireplace. Needed instructions to use the fireplace because the knobs were hidden behind the bottom grid. The bedroom carpet needs a shampoo. There were stains on it. Otherwise the place is pristine.