The clerk was very helpful. Outdoor pool was working. Toilet was extremely lose the screws needed a good tighten. The facility needs a renovation.

Extremely rude staff. The property is filthy and the rooms are even worse. DO NOT STAY HERE! This hotel needs to be condemned.

Our sheets had crumbs in them, mold in the bathroom, stains on the floors, the room had no heat. The hot tub and pool were both under maintenance.

A sense of staff

I booked this room for an employee who was working out of town. The pictures he sent me show a very dirty, poorly maintained room and grounds. The photos you have on your website are not an accurate depiction of what condition this building is in. It has been removed from my list of places to have our employees stay.

The room was not very clean and needs maintenance/complete renovation. Looks the whole complex needs a renovation/upgrade. The cost for the room, considering what was offered, was much too high.

Good value.

I wasn’t expecting a lot honestly knowing the property was a little dated but was pleasantly surprised. Staff was awesome everything was comfortable and very clean. I would highly recommend

The place could use some sprucing up but the friendly staff and the fact that there is a communal lounge and kitchen made for a good stay.

Sam the owner is awesome. Penny his pupper is also a star fixture. They make up any negative. Property needs major updating and definitely budget oriented so worked for our last minute getaway. Just dont expect much for $200 cdn a night!

Parking lot was slippery but so was most of town! Otherwise clean with very pleasant staff

efficient chk in convinient access to things

Voldeed totaal niet aan de verwachtingen. Met zware koffers over een gammele houten trap naar de eerste verdieping, kamerpasjes moesten meerdere keren vervangen worden omdat ze het niet deden, handdoeken waren vies, kachel onder het raam was volledig verroest, deur sloot niet goed en zat een grote kier in, airco deed het slecht, zwembad was vies en omringd door een hek dat op omvallen stond. Algehele indruk: zeer gedateerd, slecht onderhouden hotel.

It is a lodge So not fancy, clean, comfortable bed, good location.

Location relative to Fernie alpine resort is hard to beat. Just minutes down the road.

Great stay. Basic comfortable and clean.

Good place to stay, nice hot tub inside and pool table (not indoor pool lol) outdoor pool would be fun in the summer. Spacious room (double queen) and clean arrival. Thanks!

Great place to crash while on a ski weekend in Fernie

Nothing

It was just a bit dumpy. I guess you get what you pay for in a ski town. It just wasn't well cared for and it doesn't seem like much is invested in keep the property up.