Chambre impeccable, restauration excellente. Seul bémol, ont entend les gens de notre chambre. Insonorisation manquante.

Tres belle endroit

Très bel endroit. Aimé la salle à manger avec vue sur l'eau.

We loved the location of the hotel and the view. We had a room at the rear but the view can still be appreciated from the restaurant and garden. Staff were helpful. Restaurant was good with nice food and good portions.

The Hotel is situated in a lovely location with views over the Saguenay Fjord but is lacking in atmosphere, comfort, very dated with a dining room/bar with basic tables, no soft seating & very limited dinner menu. No lunch menu but Breakfast was passable. The two other reception areas were cluttered with boxes & bits of furniture. The lift was antiquated & one had to hold the selected floor button until arriving else it would stop mid floors. Our bedroom was OK, good view. Check-In was dreadful, the receptionist Chantal was rude, when I asked her to repeat how to use the lift, "what language do you speak" was the reply! When I asked for recommendations re. outdoor trips the reply was, "everywhere is beautiful, check Goggle" .... no mention of the National Park 30 minutes away & the fantastic walking, boating, kayaking etc. Our room wasn't serviced on Day 2 & instead of apologising, it was suggested we hadn't used the appropriate "Make up the room card". Basically, this hotel has the potential to be good but has been spoilt by poor management & ill trained and lazy staff. In addition, the Hotel Website English Version requires updating e.g. timings for Breakfast & facilities that don't exist!

Endroit propre tranquille Chambre et accueil tout s est bien passé

I loved the restaurant as well as the views of the fjord from the restaurant as well as the grounds. Rooms were nice though the floors were wooden as as such transmitted sounds easily. The only problem I had was that I found long strands of hair in the cover sheet on my bed. I was lucky that the reception staff person was able and willing to change the sheets. I never heard from the manager despite asking to speak with them. That was disappointing and poor service. There was also an old piece of pie in the fridge. I would expect for for a 4 star hotel that was not cheap!

Excellent!

Super !! Nous avons adoré et la nourriture était superbe.

L’arrivée est un peu problématique. La façon d’utiliser la carte d’accès à la chambre n’est pas clairement expliquée, l’écran de la serrure est complètement noir et il n’est pas dit qu’il faut peser sur tel bouton précis sinon on risque de verrouiller l’accès, ce que j’ai fait. Heureusement, la préposée était sur place et est venue à mon secours. C’est très ennuyeux, après 5 heures de route, de devoir se battre pour avoir accès à notre chambre. Alice Gagnon

Le restaurant est très bien.

Perfect location at the fjord, especially great for a roadtrip stop. We stopped here, enjoyed time at the Fjord, and took a cruise from L’Anse St-Jean (wonderful - a woman at the reception recommended it, we loved it) We loved the location, but the room did smell a bit outdated, and we had a little mouse visit (we were on the ground floor). This did not bother us, but if you are going for luxury / modern vibes, this isn’t it. It’s rustic, charming, and a spectacular view. It was not a cheap stay, but for the view it was worth it.

I came to see the fjord so staying outside of town makes sense. Good location and view.

Lovely hotel with a stunning view. The room was well appointed, with comfortable beds (the Murphy bed was very nice) an in-room jacuzzi, and a balcony where we could watch the sunset over the dramatic tide. Everyone was helpful and courteous.

Excellent service

Super endroit belle vue je le recommande

Large distance between the houses on the lake, loneliness, great nature and friendly staff. Gladly again, clear recommendation!!!

J'ai vraiment Apprecier un gros merci!

Pas beaucoup insonoriser par contre tout le reste est absolument parfait ! Sauf que jai vue quelque partie de la chambre qui etait pas si propre

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