don’t stay here

Nice room with balcony. Bathtub is very slippery.

Clean enough and bed comfortable enough. Nice shower and soap. Pathetic kitchen tools but adequate for our very short term purpose. Everything works but nothing is shiny.

Maybe things are different during the high season, but I would rate this as the worst property I've stayed at in over 20 years. No lights in reception, a water warning/ban was just lifted, there was a mess of cobwebs and mosquitos on the ceiling outside our room, no WiFi in the room, spotty WiFi at reception, the room smelt musty, baseboards and corners were dirty, wardrobe door didn't open properly and the room had a very 1970s feel, needing a complete renovation. The restaurant was closed, we didn't see the pool or the gym and there were no spa or treatments visible. We didn't stay to sample the included breakfast, instead choosing to leave as soon as we woke up.

Unfortunately, our stay was not great from start to finish. No one was in the lobby when we got there which was ok, but when we phoned the number at the desk to get someone’s assistance he sounded annoyed that he had to come to the lobby to check us in. When we got the cabin, there was pee on the toilet seat, one working light fixture with one working light bulb, splatter of something down most of the walls, stains on the floor and couch, no garbage can, no shower curtain, missing knobs in the shower so you couldn’t have a shower unless you brought pliers, no toilet paper, and the tv had power but there wasn’t enough plug ins to plug in the cable box at the same time along with other burnt out outlets and to top all that off, there’s also an ant infestation. Further more the balconies were rotting and unsafe with missing spindles leaving gaps where kids or pets could fall off. Additionally there were other “guests” that look like they have moved in and set up a chop shop beside our cabin with multiple broken down vehicles taken down to parts in front of it with piles of other garbage piled up. There was no pool or spa and looks like there hasn’t been in a LONG time. Overall would not recommend staying here and feel like the ad for this place is false advertising at minimum.

This ranch was no doubt beautiful in its time. Now it is run down and does not offer the horse back riding, the spa, or dining as advertised in the listing. The hair dryer and coffee maker in the room did not work. The manager tried to make the stay pleasant but the place needs a big injection of funs to improve.

Arrived late to our key in an envelope, found room and all was as expected. Air conditioner was so old & noisy it vibrated the bed all night. We left early to meet firefighter crew. Happy to have found a room with 2 comfy beds as all the surrounding towns are booked due to all the fire evacuations in the area.

Not as advertised! The only reason I booked this place was because it was a spa and had exercise facilities advertised. The first thing I encounter when I get there, not only the piles of junk and broken down cars all over the property, but a CLOSURE notice of the hot tubs, pool and restaurant from the Interior public health authority!!! Wow! And not to be too judgmental, but some of the "guests" staying there looked like long term, low income residents. And most of the individual cabins on the property had piles of junk in front of them! One guy I talked to said it was a really sketchy place. Not what you expect from a "spa resort"!! It's too bad because it had good bones and a beautiful location. It's obviously been run down to the ground. It's shocking that this type of property is listed on Hotels.com, and now makes me skeptical and hesitant to use this website to find good accommodations anymore....!

After a 5 hour drive all I wanted was a good night's rest. There was people partying below me with the volume on full blast singing at the top of their lungs from 1-3AM on a Monday night (Tuesday morning). I called the front desk at 1:30AM and the manager/owner guy had the audacity to ask me to go downstairs and ask them to be quiet. After I refused, he went and spoke with them. The noise continued, at 2:30AM I tried calling again and he did not answer, only to TEXT me and say "I already asked them to be quiet". I was wide awake at this point and had important work meetings in the morning. There is also no iron or ironing board to press your clothes in the morning that were packed in a suit case. I would never return to this hotel/"resort". Although I wouldn't use the hot tub, dont advertise this establishment as a resort if the first thing you see on the front door is "hot tub and sauna closed"

No power so we couldn’t shower or use bathroom

Great customer service

This is NOT [currently] a spa. It is, maybe, a 2 star motel. Upon arrival, we saw a note on the door that says the interior health authority has shut down many amenities, including listing boilers water notice FROM JULY 2024. We went there in July 2026. The owner says it’s because he hasn’t submitted water samples to the authorities. Do with this information what you will. We could tell there’s a good number of long-term guests there. And there a few junks cars scattered around the property. The room LOOKED clean, but after we saw everything outside, we got nervous about whether it’s actually clean. I can’t comment on that. The shower water pooled higher than our feet. We paid for breakfast (it was listed in Expedia), but there was no breakfast. I think there are 2 options here: either the owner gets the MINIMUM sorted out and list it properly or this property should not be listed on Expedia.

Interior health shut down the pool and spa, extremely rundown cabins near the back are occupied by unsavoury people, our neighbour told us not to leave anything valuable because a lady was bald head likes to steal, the room itself was extremely clean, but I still felt very misled by what is online, there is no diner there anymore, and the place is flooded with broken down cars and junk pile to high heaven The owner was great, but definitely not what is advertised

I’m sure back in its hay day this place was amazing. Such a cool concept. But it is super run down, pool/spa/restaurant all closed by interior health. We had booked this place specifically for the pool so that was a big bummer. No one in the reception to greet you. Just a desk over flowing in paperwork and a dirty litter box. In the parking lot there were multiple broke down cars on jacks all torn apart and the “cabins” were obviously being rented out full time as homes. Each one had lots of garbage outside of them. The pictures on their website must be from years ago. It makes it look amazing but it is quite the opposite now. Very sad!

The spa and pool were not available and the no charge breakfast did not exist. The room appeared clean but very musty. The manager offered us a discount but we refused to stay and got stuck with the $157 bill,and paid for a room at another hotel. A horrible experience to say the least.

Even just driving in it was unacceptable. The kicker was when two police strongly suggested we should find another place to stay. They visited the place 2-4times a day’s. This place should not be listed

The room was updated, what was about the only thing. Was paranoid the whole time I was there. The only reason we stayed was because it was late and we were super tired.

This site should not advertise for this place. There is No breakfast. The pool spa and diner have been mandated by the northern health board to close because of bad water. There is an advisory posted on the front doors do not use water without boiling. After washing hands use hand sanitizer. There is dead cars and machinery all over the property. People are living there. Could hear them well into the night yelling at someone with lots of fowl language. No discounts provided

Poorly maintaibex

DO NOT STAY HERE. There has been a boil water advisory for YEARS! And it is still not fixed. Interior Health has issued numerous citations. If you Google it, the news articles come up. There is no working pools or breakfast available because of the boil water advisory. Garbage and trash is all over the property. Bathroom floor was grimy. This place is a dump.