When we "reserved" our stay, we checked the accessibility to the rooms. We were advised that there were two short flights of stairs, which would normally not be an issue. As it turns out there were two short flights, "Outside" the property. Unfortunatley, inside the property there was a flight which rose from the entry door on the first floor to the second floor. These stairs were Narrow and Very Steep, and did not have not have a Hand Rail. My wife, who could hand the two smaller flights, could not handle this inside flight. As a result we could not check in and were force to continue back to our Home in the Guelph area. The Owner was most accommodating and agreed the my wife should no try the inside flight of stairs and said the she would contact Experdia herself to have our reservation cancelled and our charges refunded. Unfortunately, we have yet to hear from Expedia.
