I loved the rooftop pool, delicious breakfast, spacious room and convenience of the property.

Great little hotel in the heart of the old, walled City. The only suggestion I would make to improve it, would be to say that the rooms need fridges!

Went for wedding with my family of 4 (2 adults and a 17yr and 18yr) ROOM: 11 is located on the second floor (no elevators) the room was so spacious it was prefect two separate rooms/bathrooms and even a small table. One thing is that the bed was KINDA OF hard and the sheets where thin and not big enough for two maybe if they would update to some luxury puffy comforter vs quilt would have made a big differents or even a pillow top. NO MINI refrigerator which sucked since we has no ice and now now where to store our drinks (ice was located 3 floors up which it was 68steps) . The A/C was really cold which we loved. Front desk all were amazing 👏 especially Yetiva best communication before the trip I was able to ask her so many questions about transportation and restaurants, via WHATSAPP. ***THIS HOTEL IS NOT FOR PPL WITH MOBILITY ISSUES***

Great staff , Fabio and others at front desk were all great and also the breakfast and breakfast ladies were amazing

The Hotel is properly staffed and the amenities work as intended. you feel like travelling back in time in the best possible sense.

Todo fue estupendo. Alojamiento bien decorado y con buenas instalaciones. En pleno centro de la ciudad amurallada. Piscina con servicio de bar muy acogedor. Desayuno estupendo.

Location is great you can pretty much walk around everywhere the wall city and Alcenter area

Hotel typique j adore. Service adorable On regrette une salle de pdj un peu étroite mais la piscine sur la terrasse et les terrasses des chambres font tout oublier.

La Pasión Hotel offers an exceptional experience with amazing service and stunning rooms. The architecture is beautiful, adding to the overall charm. The breakfast included is delicious, making mornings delightful. The linens are luxurious, and the bathroom amenities are top-notch. Highly recommended for a memorable stay!

Very hotel with excellent service . A/c was terrific .

Such a cozy place. Perfect for couples

Wonderful hotel! The staff were lovely. Our only complaint was it was a little loud in the room from all of the street noise (honking mostly), but there’s not much they can do about that—that’s the trade off for having a convenient location. We also recommend that if you are going to a foreign country that YOU LEARN THE LANGUAGE. At least the basics. This area only recently became a popular tourist destination for Americans, so there has not been a reason for the people here to learn English, but it’s not their job to. Very few people here speak English, so don’t come here expecting Cancun because you won’t find it. It is a beautiful country with a beautiful language that is worth exploring if you put in the time to prepare.

The property felt a little dated and in need of a refresh. The staff were wonderful and accommodating. The lack of AC in the common areas and no elevator was a big negative for us.

O hotel é muito bonitinho, num edifício antigo e a uma quadra do agito. Café da manhã gostoso. Porém, não tivemos água quente ou sequer morna para o banho nenhum dos 3 dias que ficamos hospedadas. O hotel não oferece nenhuma acessibilidade, isso é importante saberem. Para tomar o café da manhã, que é gostoso, precisa subir um lance de escadas ínhreme, curvado e com degraus altos.

The bed was very hard, especially if you are a side sleeper, the rooms from the first floors lack of some noise suppression as you can even hear the transactions of the street vendors on the other side of the wall, the stairs to the pool and breakfast area are very narrow, the bedroom door lacks of light, which makes it difficult to use the key at night, the breakfast options are just ok, but the ladies of it, makes it a pleasant time. The hotel also lacks a generator, the city lost power twice on two consecutive days and we had to stay in complete darkness for like 2 or 3 hours which with the city temperatures was not pleasant, there’s only tv’s in the rooms and they are apps driven, so no local channels, the room’s phone is for decoration purposes, we couldn’t contact the front desk nor my friends on other rooms unless I used my personal device, but Tatiana at the reception is great, so thanks to those Ladies I mentioned my stay was good.

This is my second time at La Passion. The staff is very friendly and helpful. The hotel is cool and it's located well.

This was a beautiful boutique hotel. Our room decor was nice and has a rustic feel. The open air shower was amazing. The pool on the roof top was perfect for a swim to try and beat the heat. Location was everything! Close to anything you may need. So many bars, restaurants, clubs, shops, street food etc. But most of all, the staff were amazing!! I can’t talk enough about how they took care of all our needs, and did it with a warm smile and fun attitude. All the staff we encountered became our friends by the end of the trip. They were the best!

Un hotel muy bien ubicado en pleno centro de la ciudad amurallada, ideal para visitar la ciudad. La terraza y piscina de la azotea estupenda para relajarse, con un servicio muy amable. Tuvimos la habitación de la azotea, que era muy cómoda para ir a la piscina, aunque no hay ascensores en el hotel. La decoración de la habitación era un tanto rara con elementos poco funcionales para mi gusto.

O hotel é muito bonito e charmoso, o quarto é bastante grande e confortável. Localização excelente e equipe muitíssimo atenciosa. Não dei 5 no conforto por não ter elevador. Tinha que subir muitas escadas para o café da manhã, que é muito saboroso. Sobre a, limpeza, como o quarto tem tijolos à mostra, caía pó no chão, o que era incômodo para quem gosta de ficar descalsa. Enfim, vale o custo benefício.

One of the most beautiful hotels I have been in. Huge room, large open air shower! Love the decor!