We arrived at 1 am, and the owner stayed up to meet us, help us with our bags, and settle in. Great overnight stay in a traditional home conveniently located, lake right across the street, with warm, friendly family helping us to enjoy the night. Owner also speaks great English!

Good location and adequate parking given that it was low season. Facilities are well maintained, which was surprising as I did not see any staff other than the owner during my stay. Unexpectedly, the hotel does not provide breakfast and I did not get any soap as well. Overall, I will probably look for a different place next time I stop in beautiful Puerto Varas

The owner was so welcoming and kind, the problem is that the room was not clean at all (when undoing the bed i found several long black hairs, same in the shower). :( It’s very well located and there is parking spots, but unfortunately the cons are bigger than the pros. On top of being not clean, it was noisy and also they do not provide soap or shampoo as stated on their expedia page. The heating in the room is not working either, so you have to ask for an electric heater, thats gonna be ok for the room but your bathroom will stay extremely cold.

We had a wonderful stay with my wife a daughter. The property is beautiful, it is across the street from the lake, we could see the lake from our room, beds were comfortable. It was very quiet and we loved our stay. The host was also very helpful.

Do quarto ouvia-se todo barulho de hospedes nos corredores. Rntrando ecsaindo e principalmente doo andar de cima. Dormi muito mal

La habitación impecable y el personal muy agradable .

Es una casa de familia que funciona como hotel. La casa es elegante y agradable; Flor fue asertiva con las necesidades que mencionamos y las solucionó oportunamente. La habitación que reservamos es pequeña, pero en general todo muy bien y acorde con el precio.

Alojamiento en cabañita exterior . Habitación básica con calefactor eléctrico . Cama con sábanas Nina Herrera pero con varias frazadas en lugar de edredón . Baño limpio con ducha que tiene dispensador de shampoo y jabón líquido ( no rotulado , hay que adivinar cuál es cuál ) . Se dispone de secador de pelo pequeño . No hay otras amenidades por lo que se recomienda llevar gorra de ducha y cotonitos . Tiene kitchenette con implementos básicos . Pero sin te o café , etc . No sé si era factible solicitarlos . Durante los 4 días de estadía no hubo servicio de habitación ( cosa que me acomoda , pero es preciso señalar para quienes sí lo puedan desear ). Muy buena ubicación , tiene estacionamiento .

Friendly staff.

This is basically a family run old school bed and breakfast. Not a bad thing, but something I wish I knew before booking. The plus, it's reasonably comfortable. It's near the lake. The family is friendly. The catch is that there was a lot of kids running around and playing from about 7am to 11pm. The Mom running the place was doing her best and apologized for the noise, but couldn't do much about it. Before going back, I'd ask if a family reunion is underway. Also useful to know, it's about a 30 minute walk downtown.

Really nice and very clean house in front of the lake, we had a comfortable room. Right next to the house is a great restaurant with perfect breakfasts. The host is really friendly and speaks English. The only small thing to mention is that we expected to have a common kitchen like in hostels to prepare food by ourselves, but there is only a personal kitchen, so we couldn't cook. That's not a problem, but probably will help someone to have the right expectations

Nice location close to restaurants and to the lake. Beautiful gardens and quiet at night

Esperava mais do local.

Beautiful property but very little amenities for the price. Windows in the room were dirty and bathroom were outnof toiletries. Staff was friendly.

Me gustó, si tuviera que buscar algo sería la poca ventilación de la pieza y baño pero lo demás muy bueno, limpieza del lugar y lo hermoso en si

Quedé bastante decepcionado de mi estadía, por el valor pagado esperaba mucho más, definitivamente no volvería alojar ahí. Lo único que valoro es que la ubicación era buena, aunque jamás vi desde las ventanas el lago como prometía la reserva.

olor a cigarro en la pieza de niños, sin shampoo baños, mal estacionamiento y mucho ruido de autos para estacionar.

Leider werden keine Kreditkarten akzeptiert. Gleich bei der Ankunft wird man aufgefordert, entweder bar zu bezahlen oder per Sofortüberweisung. Auch B&B wird nicht angeboten; kein Frühstück. Das Bad ist spärlich ausgestattet (nur Flüssigseife), keine Ablagen, dafür aber einen Haarfön. Licht funktioniert nur zur Hälfe. Lage fussläufig zur Stadt, Haus sehr laut (Holzbauweise ohne Dämmung). Zimmer soweit ok, innerhalb des Familenhauses. Parkplatz vorhanden, aber insgesamt bei vielen Gästen eng.

Estuvo muy bien para mis pretensiones, un lugar tranquilo con poco ruido para descansar y a un paso de la costanera para salir a caminar.

Wonderful! Close to everything but quiet and clean