confusing check in on line and then despite having paid the £600 plus for 3 nights (a reasonable price for Horgen) we had to pay an outstanding bill of 3 pence, yes 3 pence not pounds before we could check in online. Food and breakfast good, exceptionally quiet despite a Swiss World Cup game going on in the bar below at 3am. Great location by the station and in the centre - worth the extra for the lake view

Great hotel, super clean, breakfast was great, however, the gym did not open during stated hours so I was unable to workout my entire stay.

Great view

Frustück war ok, sehr nah am Bahnhof. Das Geld war es nicht Wert, Beschwerde über Personal am Eingangsbereich wurde vor Ort weitergeleitet, hoffentlich wird das geklärt! Einfach fehl am Platz, mehr möchte ich nichts dazu sagen....

Super location, steps away from the train station, outstanding staff and amazing breakfast

Ideal location close to trains,buses and boats lovely restaurant next door, not long been redecorated and done up

Es war ein schönes Ambiente

Excellent hotel with excellent staff!

Preregistration made check-in very easy. Room ready early.

We booked this room for 3 occupants. We went and found no place for my son to sleep. We asked them and they brought a role away bed that was broken which they knew it was broken and they apologized. We took the slim mattress on it and placed it on the floor so my child can sleep. In the morning, they brought some bedding and placed it on a sofa in the room, not a sofa bed. That evening 12/29/25 the lady who presented herself as the manager literally interrogated me about the bed and made me feel that I was a criminal. She was the rudest person in a hotel I ever interacted with. Also we asked them to let us stay an extra 45 minutes so we can perform our prayers and that same lady denied our request. If you have a family or have some religious needs, this isn’t the place for you!

Excellent service, quiet. Nice bathroom products. Good wine at the bar.

Clean room, proximity to the train station.

Hervorragend. Alles sauber, super Zimmer, tolle Ausstattung, alles bestens.

Lovely place across the street from the train station which is handy. Steps from the lake and plenty of nice places within walking distance.

This is our second time staying here. The staff is always so accommodating and friendly. We love the breakfast. It’s such a convenient location to the highway, the city and the airport. We love the closeness to the lake. We’ll be back!

Perfect. Easy to stay. Friendly staff.

Très bel hôtel ! Accès par le téléphone de manière digital. Face au lac ! Super confort et neuf! Plein de restaurant à côté et face a la gare ! Idéal

Todo muy bonito muy limpio cámaras cómodas comida rica y la atención del personal excelente.Altamente recomendado.

Everything was wonderful. Convenient location right on the lake, easy train to/from city and airport, close to shops, wonderful breakfast and the loveliest staff. Rooms and hotel itself are great too. Overall great value and everything you could want.

Beautiful, modern, clean and spacious rooms with quality products and amenities. Very polite and friendly staff. Great location right infront of Horgen station with the veiw of lake Zurich. Highly recommend