Our stay was disappointing due to several service issues. Communication before our arrival was very inconsistent, and it often took the hotel more than 24 hours to respond to our messages. We had arranged for the hotel shuttle to pick us up from the bus terminal, but the driver never arrived. We had to find our own transportation to the hotel, and when we informed the front desk, the receptionist did not seem concerned or apologize for the inconvenience. The room itself was clean, but it was missing basic necessities, including toilet paper and towels, which should have been provided before check-in. Our reservation included breakfast, but when we went to the restaurant, there was no food available and no staff member present. Eventually, we were taken to what I believe is another restaurant owned by the hotel, where they provided us with breakfast.

Convenient location. Good facilities. Poor English form the staff but can be worked around.

Muy poca agua sale de ducha

Atendimento demorado. Café da manhã bem básico. Bom custo benefício. Como fomos só para dormir, um bom lugar.

Clean room, helpfull staff, ok breakfast

Good checkin and welcome. Room large and airy, ceiling fan and three lights. Comfy sofa seat in room and en-suite bathroom with hot water for shower after dune buggy tour. Breakfast was great on the roof terrace with view of lake and dunes. Superb Wi-Fi and tv with Netflix and amz prime - all grand.

L'accueil courtois mais pas chaleureux, petit plus pour le personnel du petit déjeuner -elles étaient adorables - la chambre spacieuse et simple, mais nuit horrible ! Pas de climatisation mais un simple ventilateur qui brasse de l'air chaud donc obligée de laisser la fenêtre ouverte ! Bruit de la rue incessant, moustiques et pour couronner le tout un réveil à 6h par les marchands ambulants qui mettent la musique à fond !! Au final mauvaise nuit, pas du tout reposés pour entamer un périple de plusieurs jours dans le sud du Pérou ! Je ne recommande pas la chambre au RDC !!

The best part of this hotel it is located in the center of the Oasis Hucachina. The staff is so friendly and welcoming. Saruyi is amazing, she went out to her way to make me feel comfortable. The room is clean but no AC only a ceiling fan that blows hot air. Saruyi was kind enough to offer my an extra fan to help with the extreme heat. The breakfast is made to order and very delicious.

Nice affordable place. With very nice staff.

muy buen lugar, agradable, tranquilo, buen atención

The hotel clearly wasn't ready for us since Peru was just opening to tourists. The room was sandy and not in great shape. We ended up going to another hotel.

Its a nice cute & well located hotel. Jesus at reception is amazingly incredible & very helpful with whatever you may need. My only issue with the room was no A/C. This is never good in a desert. Even at night. I lived & i did go to sleep almost immediately from exhaustion. Other than that i I definitely recommend for the price. Especially if you're staying 1 night only as we did.

Pool was out of order and in a construction zone, the room was full of mosquitoes, the hotel overall was run down. Wouldn't recommend. The mattress was okay.

Check in was very easy and front desk staff was very friendly. Room was very large and clean. Same with bathroom. Breakfast was very nice - fresh squeezed juice, made to order eggs, coffee, and bread/jam. Offered free luggage storage and close to everything!

Although the listing says there is a pool accessible this is not the case! Like most tourist hotels in Peru the service is much better than the property. We had a good stay but the price was too high for what the property had to offer.

Amazing place, close to everything. Staff very friendly and helpfull. Amazing 'buggy tour ran by them as well.

Very nice place. Customer service was great. I asked for a 2nd pillow and cup of hot water. Both were brought to my room immediately

ΑΠΑΡΑΔΕΚΤΟ.ΠΩΣ ΕΧΕΤΕ ΑΥΤΟ ΤΟ ΞΕΝΟΔΟΧΕΙΟ ΣΤΗΝ ΣΕΛΙΔΑ ΣΑΣ ΜΕ ΑΥΤΕΣ ΤΙΣ ΚΡΙΤΙΚΕΣ.ΟΧΙ 50 ΔΟΛΛΑΡΙΑ ΔΕΝ ΑΞΙΖΕΙ ΑΛΛΑ ΟΥΤΕ ΔΕΚΑ.ΟΙ ΦΩΤΟΓΡΑΦΙΕΣ ΕΙΝΑΙ ΣΩΣΤΕΣ ΑΛΛΑ ΟΛΑ ΑΠΟ ΚΟΝΤΑ ΕΙΝΑ ΠΟΛΥ ΠΑΛΙΑ.ΑΠΑΡΑΔΕΚΤΑ ΠΑΛΙΑ.ΕΧΩ ΚΛΕΙΣΕΙ ΠΟΛΛΑ ΞΕΝΟΔΟΧΕΙΑ ΣΕ ΕΣΑΣ ΚΑΙ ΔΕΝ ΕΧΩ ΚΑΝΕΙ ΚΡΙΤΙΚΗ.ΔΕΝ ΤΟ ΠΙΣΤΕΥΩ ΟΤΙ ΤΟ ΕΧΕΤΕ ΣΤΗΝ ΣΕΛΙΔΑ ΣΑΣ.ΑΠΟΓΟΗΤΕΥΤΗΚΑ ΜΕ ΕΣΑΣ

Very kind nice staffs. They worked hard to help with mosquitoes.

Issues with CC processing of payment but worked at the end. Room really really small for 4 people but the staff was great and accomadated us for early breakfast because of a tour we were taking really early in the morning! Overall would recommend.