The room was not only clean but also super comfortable and well equipped. It felt cozy. Staff was super nice and helpful. I would love to stay in this hotel again. On top of this, there are many fantastic restaurants at walking distance.

I would have given a better rating but my room had no curtains other than a thin white curtain. It was daytime by 4:30 and could not sleep any more. Informed the front desk in the morning and she said the rooms usually have curtains and did not know why mine did not have any. In any case it was a poor experience.

Breakfast has diversified selection. Staff are friendly.

Regular Necesita una lavada de cara Ducha y baño claustrofóbicos Servicios mínimos

Staff was incredibly friendly and welcoming. Made me feel comfortable immediately!

Very good

Restaurant is fine for dinner. Breakfast is poor.

Fantastic property. The staff at the front desk could be a bit less robotic and learn a more friendly demeanor, otherwise everything about the property was amazing.

The room was nice. The bed was confortable to lay on. The location was good you can easily walk around the city but there was no nearby convenient store. They have separated bathroom and toilet which we didnt like. No bidet. Amenities are always available.

I truly enjoyed my stay at the hotel. To my surprise, they even congratulated me on my birthday during breakfast! It was such an unexpected and thoughtful gesture that made my day extra special. Thank you for the amazing hospitality!

We pay the room but our flights is delayed vy time we get to hotel they don't have room for us

Very good room for solo travelers or two friends max, close from many city landmarks and many restaurants and cafes around so it’s no difficult to find something to eat.. staff are friendly

フロントスタッフの方々の対応がとても丁寧で、安心してアルマトイに滞在出来ました。

Very nice in all ways. Very large room woth nice modern furniture and big windows. Greart location with 10-15 min walk to many restaurants. Great breakfast.

Friendly staffs and excellent room. Breakfast is also nice.

Great hotel: well planned and spacious rooms, friendly and knowledgable personnel. Well-priced. Excellent quality overall.

The room was too warm and could not be cooled until the evening outside air was available via windows.

Hotel very nice but the room was too hot

modern style of the room, of the lobby :very nice. Everything was very clean. The environment was very comfortable, quiet in a little park of trees. Very peaceful journey here.

Very clean. Close to bus stop and metro. Good for business trip