Rating & Review Keseluruhan Kaya Hotel Amman

I really enjoyed my stay at Kaya Hotel. From the moment we arrived, the staff went above and beyond to make us feel welcome and comfortable. A special thank you to Rami, who was exceptionally helpful and attentive throughout our visit. Everyone we encountered was incredibly kind and always ready to assist with any request. One of the highlights was how smoothly they arranged our airport transportation — it took a lot of stress out of our travel plans and showed their commitment to excellent service. The hotel itself was clean, cozy, and conveniently located, making it a perfect base for exploring Jordan. I highly recommend Kaya Hotel to anyone visiting the area and look forward to staying here again on my next trip.

This was a good place for our purpose. The bed was a bit hard and there was a wedding party with really loud music. It was a great value and the suite was roomy.

Excellent hotel and very conveniently located in the old part of Amman near a busy shopping precinct.Staff are very friendly and willing to go above and beyond Highly recommended

An absolute AMAZING experience I’ve been so lucky to choose the place everything around it was amazing

Das Hotel hat im Prinzip alles, was ein 4Sterne Hotel haben sollte. ( Lift, Safe, Spa...) Leider ist Zustand des Hotels trotzdem wenig einladend. Besonders unangenehm ist das penetrane Getuchsgemisch aus Rauch und anderer unerfreulicher Gerüche. Die Betten sind sehr kurz. Einzig das Frühstück ist in Ordnung.

The incredible staff make this hotel a 10/10! We booked an airport pickup/drop-off service for an additional charge, and it was absolutely worth it. The drivers were extremely friendly and provided great advice on exploring the city. The hotel is just a 5-10 minute walk to King Abdullah Mosque and a 5-10 minute drive to the old city downtown. I highly recommend booking the hotel's drivers not only for airport transfers but also for sightseeing. The team was incredibly helpful in getting us to all of our destinations. (Thank you to Umar, Ibrahem and the team!) We even had a last-minute issue where we needed to extend our stay, but the hotel was fully booked. The manager personally took us to his office and recommended similar accommodations nearby, ensuring we were taken care of. Overall, a fantastic stay at Kaya Hotel—I highly recommend it! I will definitely stay here if I return to Jordan.

Good location service was good and it was a nice hotel!

I would like to thank the hotel staff for being very friendly and for taking care of our needs. I would like to thank especially two people Mr. Osama and Rami for their attentiveness.

Very friendly staff, lovely breakfast, clean rooms , good location, nice view from balconies, reasonably priced spa. There is a night shift staff member called Osama who goes above and beyond to help, he personally drove me to the pharmacy to get some travel sickness medicine late in the night. Spa treatment from Abdulrahman was very good

Honestly top service and perfect location. Will def be back here.

部屋は少し狭いかもしれず、アメニティも少ないが、寝具が良く眠りやすかった。

Buena relación precio, calidad. El personal muy bueno

Ne venez pas le week end! The pus les soirs il y a un mariage! Et comme la salle est au 4e, pas question de dormir avant minuit. Pour le reste l emplacement est ok, le buffet de petit déjeuné très moyen.

Friendly staff and very clean.

Great place.

Very friendly and helpful l. Super accommodating

Pool is not wofking

good

The staff were very friendly. I lost my charger and they went out of their way to let me borrow one for the night. Special mention to Rami, I believe it was his name. Super friendly and helpful!

Lovely new hotel located very close to the citadel and downtown Amman. Our room was a suite and had a huge bedroom and a lounge area to, great space and size. The service was amazing from the team too, Rami (working by reception), was a great help, he helped us from day one of our 4 night stay and constantly smiling and assisting where he can. We had a last minute issue with our day trip to Jerash and he kindly stepped in and organised for a hotel car and driver to step in and go ahead with our plans to tour Jerash and Ajlud castle. Great to have someone go above and beyond to help out, thanks again Rami.