Pasable por el precio pero las toallas de baño estuvieron manchadas

El Hotel, bien ubicado adecuado para realizar recorridos a pie para conocer los diferentes sitios atraactivos de Cuenca,serca de la parada del BUS Turistico,atencion amable de las personas,el desayuno muy bueno,relacion precio y atencion satisfactoria.

At first they told us that the reservation was not sent by hotels.com and that there is available room. only when I said I will call hotels.com now and complain, they said ok will find you a room. Wanted to pay by visa, they said there is extra 10% if by visa. No hot water in the afternoon, parking entry is very narrow, breakfast is only from 07:30 to 09:00. Location is great.

it is save and very convenient to get anywhere int the city.

We drove about 4hours to the Hotel and was told that the rooms are not available afterward they asked us to pay cash for the rooms.I called Expedia and explained the problem and they quickly find two rooms but they asked us to pay by credit card before we see the rooms. We never pay for an hotel room before checking out.

This was my second stay and the staff was again very friendly and helpful. Great location in El Centro, the heart of Cuenca. Free parking and the manager stopped traffic to help us out of the car park. A great value and English speaking staff ensures my return stay.

A really nice and clean hotel, perfectly located 2 blocks from the central square and cathedral, friendly and helpful staff.

I loved this hotel and would happily stay there again. The staff was very solicitous, and by the time I left, I felt like the receptionists were my friends. The rooms are small but have a little refrigerator and a television. There is a common living room with a pool table of all things. I speak a little Spanish, but if you speak no Spanish at all, you might find it difficult because, except for one person, the staff spoke little English. I felt the location was perfect. About 50 feet from Simon Boliver and then about five blocks from Parque Calderon. The only way my experience would have been better would have been if they'd served freshly brewed coffee in the morning. The hotel served instant coffee, which apparently is not uncommon in Cuenca...

Overall it was a great stay, friendly service, very safe area, hotel is very safe,good restaurant with very atttentive personnel. Ample colonial rec room with pool table,tv, lots of big sofas and chairs to read, relax, etc. On our first night our room was very small, with barely enough room for luggage and two people to move around, I asked for a another room the next day and we were given another room 1m wider and that made a big diffrence.

Cuenca is awesome and this hotel was right in the old town Cuenca and only few blocks from centre square and all the action. Great friendly staff. Great value for the money.

Excelente lindo hotel para regresar sin pensar dos veces

Good value for money (<50$ per night). Small rooms. Good location in the heart of Cuenca. Walking distance from bus terminal and airport. Late breakfast; starts after 7.30am and basic. Rooms without outside window. Nice vintage building.

Nice old style hotel Bed and bath rooms too small, breakfast not so good

Staff was very friendly and helpful and most spoke English. Lobby/reception area was open bright and inviting with an enormous skylight. Rooms, while small by US standards were well appointed, clean and had windows looking over the lobby/atrium which also allowed for natural light. Location was in the center of the old town convient to bus terminal and airport with resturants and shops at our door step.

Mala la atencion, tuvimos que rogar para que taparan un hueco en el baño que daba al desban del techo. El desayuno muy limitado. Es solo un dos estrellas, no cuatro como pretende (y cobran).

Un desastre. la ventana del baño era grande y solo se cubria con un mosquitero no tiene vidrio de ningun tipo, el agua helada. El televisor es muy viejo. El hotel es muy ruidoso, todas las habitaciones dan a un hall central muy ruidoso, por la noche el recepcionista escucha la TV a todo volumen.No hay frazadas y hace mucho frio. No hay ventilador, aire acondicionado o calefacción. El desayuno es una miseria: dos tostadas y un pequeño plato de fruto. Una experiencia para el olvido y una estafa la tarifa.

Excellent costumer service, they will go out of their way to please the costumer.Very clean rooms, simple but tasty food. Very nice ambiance.

Nous y avons resté 4 jours et nous avons bien aimé l'ambiance familiale du personnelle. La dame a la réception nous a aider amicalement avec toute questions concernant les multitudes choses à visiter qui ne manquent pas à Cuenca. Cette petite hôtel ne manque pas de charme et est bien situé au centre de la vieille ville.

muy buen hotel para estar e Cuenca

ES PESIMO SERRVICIO, ADEMAS ES TODO PURO POLVO, EL CAFE UN DESASTRE.SE LE PAGO AL INGRESAR POR DESCONFIANZA