The room was spotless and had everything we needed. The staff were incredibly helpful and friendly. We had an early morning flight to Bangkok, so the they drove us to the airport and gave us a boxed breakfast.

This hotel looked beautiful and to be fair on arrival we were happy although the room was very small. The air conditioning unit made some very loud noises every couple of seconds, I called the man on front desk who said all the units in this hotel made this noise. It was so loud we would not be able to sleep so we asked if we could have a refund. He called his manager and said we needed to email Hotels.com for a refund which we have still never received!!!

Excellent location 50 metres from main strip and 3 minutes from Mekong River bank. Renovated French Colonial structure with clean spacious rooms, some with balconies or patios. Staff very helpful, especially the manager, Noy, who always makes a sincere effort to please guests.