W

We only stayed for one night. I only chose to complete this survey because I had a lovely conversation with the woman who handled our check-in. Sorry I don't recall her name.

They did not have extra blankets were angry when we asked for extra towels the hotel room was clean enough but definitely would have preferred something a little bit more expected a little bit more from somewhere that was rated so highly

Great hotel. Great location

F

Easy access. Lovely staff. Condition of facilities needs some work- pulled carpet, stains in carpet and bathroom tile.

No comment

Nice place carpet in the room was stained. Indoor pool is tiny. They charge for parking.

Front desk staff was pleasant. Property is well-maintained but somewhat dated. Room was clean and had a separate sitting area which was nice, but the air conditioner was loud (and it was too hot to forego cooling). The bathroom was small and showed its age. Overall, an ok experience for the money.

Nice hotel

Staff was friendly. No coffee in evening.

Inside was very modern, clean, and quiet. I loved the swimming pool and fitness area, and the staff was extremely pleasant and professional. The hotel is within one mile of the Central Park shopping district, an all-in-one shopping/dining/entertainment area, the best ever! The Wegmans which closes at 12am was a two-minute drive (you could walk also), very convenient since I had to embark on a 10:30pm snack run. The Hilton is surrounded by other hotels and is tucked back from the main road. My family and I felt very safe and comfortable. I will be planning another trip back to this area and will certainly book the Hilton Garden Inn again.

Had a great night stay. Very clean, staff was very friendly and room was very spacious. Recommend the stay here

Welcoming staff, very clean, good rates, close to shops and restaurants.

Close to highway and is somewhat noisy @ night.

Property was fine just a bit drab and dated

Desk clerk was extremely friendly and helpful. Our room had no body wash, shampoo or conditioner and she was very quick to get refills for us.

I had to stay there Saturday night with two rooms that I had requested was not happy my daughter. My granddaughter stayed in one of the rooms that she had to request clean sheets and comforters, and the towels were dirty so I was not happy about the cleanliness of the room. There was spots on the sheets on the towels and hair in between the sheets and the comforter.

Great place to stay and we always stay there when driving down south since it is a halfway point. We stayed here twice in a 10 day period. On the way down we weren't charged the $5 parking fee, on the way home we were. It was confusing because there has NEVER been a $5 fee to park a car. We were given a parking pass to put on our car. In looking at all the other cars in the parking lot no one had one on. When we asked the receptionist she didn't really have much to say. So overall a great place to stay, conveinent and will stay there again, just wish their staff was better trained in answering questions.

I enjoyed my stay. The staff were great and the room was very nice. I will stay again.