Rating & Review Keseluruhan Vignette Collection WM HOTEL HONG KONG by IHG, an IHG Hotel

Nice environment

I have spent my working life travelling worldwide and my only comment can be that this is the best hotel that I have ever stayed in (from every aspect).

Nice view

The room is clean with nice view. The vibe is peaceful, wonderful choice for vacation.

This trip is for celebrating our anniversary, I request for a champagne or a cake for celebration, but hotel staff said “did not have “ But can provide simple decorations. I booked 1 bed room, but I don’t know why provided me a 2 bed room and without any decoration. The room are clean and tidy, walk distance to market and seaside. Swimming pool locating in the rooftop with great view, but I found quite long time coz quite hard to find the entrance. I asked 2 staff where the swimming . One said she don’t know, another one said get the lift ,but there is 2 lift, I get the wrong one! The staff just looking at us and didn’t provide any help. The breakfast are just so so, not much special. U can try outside in sai kung city with more budget price. So to be concluded, staffs at this hotel need more trainings about customer service and passion on their works. They look like unconcerned. I spent 3k HKD in one night as I m a local resident, I felt not worth about with this services in such a luxury hotel.

冷氣機突然發出噪音，通知酒店後立即安排維修部檢查，發現冷氣摩打故障，隨即安排轉另一間房，過程員工都很有禮貌。

Excellent, all round.

It was great, but the pool water was too cold😔

Love our stay at WM Sai Kung, it’s like a mini paradise away from the city. Staff is nice, checkin and out is quick. Will definitely come back

Staffs provided good support for the stay

環境清幽，房間整潔舒適，清潔服務員友善親切。

바다가 가깝고 숙소가 캐적!

Absolutely amazing hotel with views of the sea. Everything about it was top notch. Would definitely stay here again.

整潔舒適,服務態度非常好。

前台服務態度一般

Reception and concierge were good. Breakfast was good, the room was clean and spacious.

Location with wonderful view, great design, love a huge sink in the room ( not in the bathroom!) and fragrance throughout the hallway. Suggestion to have something other than hooks and bars in the bathroom for personal belongings especially near toilet area since the sink is outside the bathroom.

十分舒服

服務非常好 , 餐廳好食

房間安排出現誤會，最後雖然糾正，但不至太過影響心情