Rating & Review Keseluruhan L’etoile de Mer

This is not hotel more to hostel, no toilet in room, you need to go out if room. Checkin very trouble. Never come back

Extrêmement compliqué pour trouver, entrer. Impossible de parler à quelqu’un. Toilette bouchée lorsque j’ai finalement entrer. Ne vous laissez pas prendre par les photos. Pour la chambre c’est ok et la douche sent les égouts. Quand l’eau coule on ne sent pas le reste… très bonne pression d’eau. La doudou sentait le bonhomme.

New experience for me to check-in at machine and without anyone at the hotel, even those no staff around but emergency call on duty while I call. Quiet environment, very convenient no matter wants to take MTR, bus, tram or cab. 2 mins walk to MTR / bus stop, 3 mins walk to tram. Easy to buy food or grocery, restaurant, 7-11, Wellcome Grocery is surrounding. My spouse and I not used to soft bed and pillow, our neck and back feeling pain. Overall is good. Although room is small but what you want are inside, suitable to couple or solo traveler. Not recommend for family.

The reception got our rooms wrong on the first try. Check in was difficult as we'd have to call them, install WhatsApp to talk to chat with them, then they gave the wrong room and we had to complain to get a other one. They had rooms on separate floors and we'd have to go to another floor for cups and water. Once inside the room we found out that the patio door was broken and cold wind was leaking into the room. The bed was sinking in the middle and we spent a sleepless night rolling towards the center. Had to get Expedia involved to cancel the rest of the nights we had left and booked a other hotel. It was not well maintained. The internet barely works.

Customer service not responding, not very clean and the room smells awful

The bed, pillows, comforter are all dirty. There is no toilet bowl in the room. No table, no bottles of water or coffee or tea. The glass door to the balcony is hard to be opened.

Location is excellent. Able to connect all kinds of things such as transport and other services. Check-in could be better with more information for the exact check-in location. Otherwise this is a great choice to stay in a budget in a premium area in Causeway Bay.

terrible place. Check in Kiosk was out of order, I wasn’t able to checked in. i had to book a another hotel when i arrived. the hotel is almost impossible to find. i do not recomend this hotel. Be aware!!!

部屋から絶景が見れるプレミアダブルルームに宿泊。 眺めは抜群で、自分はカメラ仕掛けて昼から夜景に移るタイムラプス映像を残す事が出来た。 部屋の中にはシャワーと洗面台、ポット等。 トイレは共同なのは仕方ないが、ホテル情報にあった冷蔵庫は部屋のあった15Fには無し。4Fにも部屋があるらしいので、そちらにはあったかもしれないが、その点が不満。 またシャワーは23-8時の間は温水が出ないと書かれてたので、その点も残念。 そして眺望が良いのと引き換えに、外の自動車の音がかなりしており、アメニティにもあった耳栓が必須だった。 心配だった無人チェックインは、名前を端末に入力し、パスポートを読み込ませる事で問題無く入室できた。 駅からも遠くなく、眺望目的で泊まるのも良いが、設備には少し目を潰れる人向けか。

tiny

Self check-in, no customer service. They should have made the self check-in system known. No gate code provided. The address said 4B but when I got there, other guests told me to go to 15/F to do check-in. The condition of the hotel was not as I expect it based on the photos posted. Shower area has worn-out flooring, shared toilet which was unexpected. The sliding door to balcony was so difficult to slide open. The previous guest left a used toothbrush by the sink, while they said the room has been disinfected and cleaned. The sheets were fresh but too wrinkled. Overall, this hotel is good for overnight sleeping only, minus any comfortability. The location is excellent though, accessible in the shopping district of Causeway Bay. Hotel should meticulously mention in the ad that this is more of a capsule hotel.

De staat van de hotel is niet geweldig behalve de uitzicht vanaf de gemeenschappelijke balkon, die is geweldig. Gebrekkige en lekkende kranen. Lekkage op de vloer zelf opgeruimd, verder was er niet veel aan gedaan. Receptie is niet fysiek aanwezig, alles is geautomatiseerd.

The towel is not clean, the shower's draining is not great.

伏。注意房間裏是沒有廁所、電視和雪櫃。冷氣機超級嘈。

下水管半夜漏水

環境舒適，銅鑼灣中心地帶位置方便，但隔音比較差，外來煙味亦會飄入房間內

너무 좁아요 사진과 설명이 너무 다르네요 ㅜ

お湯が出なかった。

no restroom in room, incredible small and uncomfortable, nobody to help at the front desk, smell terrible, I hardly NOT recommend this!!

Un hotel donde nadie atiende. Mal mantenido y poco servicio. Pedí que me cambien de habitación por que la que me dieron estaba descuidada. No me gustó para nada!!!