No staff on site. You let yourself in with keysafes to your lovely room. A few narrow stairs to get to the first floor. Not ideal if you have a case. More stairs if you are on the next floor. Car parking five mins walk away at£3.50 per day.

It seems room was recently renovated. It was in excellent condition.

My 2nd stay but unfortunately due to health unable to return because of steep stairs

Lovely place to stay in the middle of Merthyr

A fantastic find and ideal for exploring the Welsh countryside. We had a room on the top floor which was brilliant. Cannot recommend highly enough

Really easy check in and good correspondence prior to arrival. The room was very comfortable, bed especially so. Right in the centre of town, easy access to everything needed. Small bathroom and shower but perfectly adequate. Only addition that I would recommend is small fridge in the room.

This is a self service hotel, no staff around, but it works. Rooms were clean, decent size and decent shower. If everything works well then it works great. If you have a problem then it might not be as convenient. Only down score would be the room smelt quite bad. If you are staying for 1 night I would recommend it, though.

Was lovely hotel super tidy and clean was just in the middle of heatwave and only had one little fan which made the room ridiculously hot and did kinda struggle to sleep

Clean room, good location, everything was self served and self explanatory.

This was our first time staying at a hotel that wasn't staffed. We thoroughly enjoyed it. The accommodations were very modern. Plenty of hot water. Easy access to both train and bus stations. Walking distance to a variety of restaurants and grocery stores. Quiet. We didn't hear street noise. Stairs are steep, as others have noted. Google Maps doesn't pin the location precisely, so look for the sign. We also recommend Köz Turkish Restaurant for a fabulous evening meal, Cafe N Joy for a simple breakfast or lunch, and hiking the Motorway up Pen Y Fan.

Great hotel right on the high street

Close to bike park wales. Town is dead and no shops open nearby past 5pm. Short walk to restaurant chains

Stylish, well maintained rooms. Perfect for a night or two

Only negative was the stairs, which I knew about after I had booked. Very steep and lack of hand rails on some parts

Room and facilities very good. Access? Disappointed you may offer a luxury room but access is not what you would expect too many difficult steps . Your advice on dining out very good.

Was nice but more like a air b&b Was like like the wild west outside in the evening

Very spacious and well equipped.

Clean and well presented, easy to access and in a central location. Breakfast cafe below was very nice. Had a very comfortable stay.

Incredible decor, there isn’t one small detail which Howfield Hotel has missed! Amazed by the thought of the little touches to the decor. Very pretty rooms. Very clean and easy to get to from the public car park. Great restaurant choices around the hotel too. Highly recommended.

The bathroom was damp, the bedside lamp didn’t work and the room was so hot we had to have the windows open. However, the street was so noisy we’ve had the worst nights sleep in a long time. We put the fan on, but it’s broken meaning there was no way to cool our dog now. Would not recommend