Rating & Review Keseluruhan Park Head Hotel

Lovely small hotel, very convenient for exploring the area and for going to Kynren.

My first visit to this hotel. Very impressed friendly staff and excellent facilities. Only minor issue, the windows only have blinds, these do not effectively block out the light so awake quite early. On the whole excellent.

I recently stayed overnight here with my sister . If only the hotel had responded to my emails instead of ignoring me ! The Saturday night was really good and we had a lovely meal served by a very nice young girl ! But on Sunday morning when we got up there was not a drop of water in our room ! We were told you’ll have to come over to main building for toilet ! So no toilet no shower no cup of tea etc . No point hanging around so came over for breakfast expecting to be served a freshly good breakfast with lots of choices - not so ! It was a chaos busy service not very well organised things kept running out and the only bread was white cheap bread ( which kept running out ! ) So not what we had paid for and not we were expecting ! Receptionist said they would be in touch with people ! Not a word ! I wrote an email which said they would respond within 48 hours ! Not a word so I wrote another one saying how disappointed I was and upset to be ignored and that after the third time of being asked I was going to post a review . All I heard was it is not our fault water went off and breakfast had to be changed because they were full ! Not good enough I’m afraid and not the way to run a business by ignoring issues .

.

I enjoyed my overnight stay at The Park Head Hotel. The room with ensuite i stayed in was immaculate & well presented also. This room had recently been refurbished as it was all new, the en suite was modern & finished to a very high standard. I slept well at The Park Head Hotel & i was able to relax. I would certainly recommend The Park Head Hotel to all & sundry afterall.

Sasha and amber are stunning little superstars

Rooms were the best ive stayed in in the area. Staff were helpful and friendly, especially Sasha.

Very nice clean and modern room, very nice hotel. Sound proofing very good. Excellent breakfast, nice staff Only issue was rom was warm and couldn't open the window due to the traffic outside.

Really relaxing time here - would visit again

We didn't get the room we booked originally but our room was just what we needed. Thank you so much to everyone working there for their hard work making us feel so special.

Staff were pleasant and helpful. Room was a good size, clean and very well presented. Bathroom was a good size, shower was warm to hot.

Nice clean rooms I'm beautiful countryside

We stayed here one night while visiting friends. Easy check in and friendly staff, the superior courtyard room was well equipped,clean and modern. I found the bed firm which was uncomfortable for me as I prefer a softer mattress. The breakfast was excellent, plenty of choice and freshly cooked, delicious 😋 would recommend.

Nice, clean and spacious. Bed a little uncomfortable for me, but we all can not like the same.

A very well organised hotel. The staff were very friendly and helpful. The food was of a bery high standard. Also its located not far from the attractions in Bishop Auckland. I would definitely return.

Spotlessly clean everywhere. Staff were extremely welcoming & friendly. Food was delicious. No complaints

Comfortable

Road noise was an issue in the suite and front rooms - no double glazing, insufficient heating.

Generally good. Only problem was the pre booked £20 dinner. That would work with a set meal. It doesn't work well a la carte

The staff were very kind and accommodating. I made an error when I booked the room and they easily resolved it. Food options and overall experience was amazing! I would stay there again!