Room was clean and as needed. I did unfortunately not have towels in my room but went to reception and requested some, the lovely reception lady delivered them to my door. My main complaint is with the breakfast. When I went to breakfast, I was informed it was a 20 minute wait for breakfast. I requested a bacon or sausage sandwich to go as I only had 10 minutes. I was told everything is cooked fresh and even a to go sandwich will take 20 minutes. I was offered a bag to take some pastries which I did but left a little disappointed at paying for just some pastries. I did also request some oat milk for my to go coffee and again, informed they only had soya. I understand they had the option for a milk alternative but only having the option of cows milk or an allergen option wasn’t ideal when I can not drink soya. I felt the value was a bit rubbish considering I left with some pastries and a yogurt. I travel for work and stay in hotels several nights a week and haven’t incurred this issue elsewhere so don’t think I was being demanding. If you’re staying for work as I was and just want an express breakfast, I would advise to not bother paying for breakfast. Overall, it was okay, nothing fancy but breakfast left me a little empty!

Clean and tidy

Clean and tidy, well appointed. A little bit warm. Good food and excellent service.

Room smelt of cigarettes, dates bathroom facilities and needs an overall overhaul... Receptionist was great, she was the only positive.

Friendly welcome, comfy bed and quiet.

Fantastic statf, very accomodating.

Lovely receptionist. Clean spacious room

Staff were super friendly and so accommodating

Worst room I’ve ever been shown. Didn’t stay the night as there was dust all over the room and mould in the shower.

Nice hotel clean,tidy and very quiet. Reception lady very good and helpful. Bar was good all staff working hard and pleasan.

staff was just good loved them all

Really friendly staff and clean big rooms.

Room very clean

Breakfast great and the staff super friendly

Room was adequete, bed was comfortable. The area being near a river, the roads weren't great. Would stay again as the staff are friendly and efficient.

Quiet hotel, perfect base for an evening in Northampton. Bar had a great atmosphere for drinks and the carvery was spot on for Sunday lunch.

Excellent service, quiet location. Good food in the restaurant attached to the hotel.

Room was perfectly fine for what we needed. Standard Greene King pub attached which was handy, good prices and friendly staff. Breakfast was ok but we had to wait quite a while for hot items to be replenished by the time we arrived (we weren't late), and when it finally did get put out staff were already clearing away hot, cold drinks, toast etc. Experience we had was fine for the price we paid but would recommend you get there early for breakfast!

Everything. Room, staff, service, facilities all excellent

Rooms are dated and feel a bit grubby now after extensive use as a premier inn and need refresh ,