towel not cleaned , long waiting for check in

Good

It is one of the value for money property in Mangalore. I was in Executive Deluxe room which had ample natural light and a great city view. Overall my stay at Sea View was comfortable and I will recommend it to anybody moving to Mangalore with family or on business trip.

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One of the best view hotel

Good property, decent eating options, proximity to things to do and helpful staff. Overall good service and enjoyed the stay

Yummy

Room cleaning is worst, and after 5 they don't have person to clean the room.

Good rooms. Staff were pleasant and responded to issues but were generally not able to communicate or understand gaps in service.

No ocean view

Room was clean and well appointed. Front desk staff were excellent. I found the restaurant food quality average and the staff poorly trained and not able to either communicate well or provide good service. Housekeeping was good but again staff didnt seem to understand or follow up on basic needs. E.g. no face towels were provided. Laundry service was excellent and prompt. I liked the hotel and will stay there again. All these things are fixable by the management and I hope they can make them.

Room was not ready when we arrived at 3pm. Also, housekeeping was average.

Inaccurate info in check at 11am mentioned in expedia as actual was 12pm. Over this, hotel front end staff delayed check in by 2 hours. Bad check in experience although hotel is good

Frühstück hervorragend, Zimmer geräumig, guter Service, Dachgartenbar empfehlenswert. Für den Preis insgesamt absolut empfehlenswert. Verbesserungswürdig: kaputte Gardinen, fleckige Wäsche.

There were stains on the bedsheet, duvet, and pillow. We’ve triggered the make up room switch but nothing. We stayed for 4 days and 3 nights. Room was not made up until we checked out. You can hear the guests / housekeepers outside the door chatting very loudly.

Big room with 2 king beds is perfect for family stays, breakfast is good and staff is courteous

Room was clean, Staff was polite as always. This time though I didn’t get help in extending stay, breakfast service was not like before, ready made tea/ coffee are bad

Room and bathroom were clean. Staff was polite and helpful. Overall experience was good as always.

The night duty receptionist is one of the worst I have ever met! Literally 0 courtesy! I won’t recommend this place! Please learn to be courteous with guests!

Very good property