Room was lovely but boiling hot the first night (29 degrees), be the morning and after that it was fine. Bed super comfy. Pool area nice but pool hot like a bath. Reception staff great, would not recommend the restaurant. My husband found a long hair in his breakfast and gave it to the waiter who then assumed he would keep eating it and tried to charge us for it.

La habitación 10 que nos tocó era excelente y muy amplia y limpia. El hotel en si muy atractivo,cuenta con estacionamiento propio y muy privado. La atención del staff muy buena y el upgrade que solicitamos nos vino de maravilla y que sorpresivamente nos notificaron que gracias por ser usuarios VIP de Expedia, nos lo dieron sin cargo extra al final. No tenemos comentarios negativos.

Todo bien en gral

Muy bien la suite, todo funcionando perfecto. El personal muy amable y atento. Buena ubicación

Excelente lugar, bien comunicado estratégicamente por su ubicación geográfica. A solo 10min del aeropuerto, 5min del centro y 20min de las tiendas de lujo. Bastante amplia la habitación. El personal muy amable.

Todo excelente, excepto que deberían poner puerta en el baño de la habitación

Es un hospedaje que vale la pena ir únicamente para conocerlo. Su restaurante delicioso y una calidad excelente y en si el hotel está hermoso. Buen servicio, muy bonitas habitaciones todo excelente

The place is very nice quiet and clean close to downtown but not walking distance, the staff are very friendly and welcoming

Great experience. Everyone was so kind and welcoming! Our room was beautiful and the food was amazing.

Hermoso hotel boutique tipo hacienda con habitaciones muy amplias, limpias y cómodas! La alberca climatizada, el restaurante con desayunos y comidas deliciosas, bien ubicado con estacionamiento y un excelente trato de su personal

This boutique hotel checks all the boxes….beautiful, comfortable, great amenities, attentive staff, yummy restaurant and more! I stayed here with my family and we enjoyed every minute of it. Would highly recommend.

The best!

En general todo el hotel está muy bien.

This was just the type of place we needed. I will say that we just used the hotel to sleep as we spent all of our days exploring the area. The room was well kept, cool and the shower was really nice! If you book this hotel, make sure to ask for tours from Rafael, who is a local. His services were great!

Staff is friendly, property is clean. About 10 free car parking spots are available in the hotel premises. Food at the hotel restaurant is good but pricey as compared to another hotel restaurant. They sell beer at 80 Peso while gas station was selling at 26 Peso. I understand the reason for higher pricing but it is very high and the menu is limited. Air conditioning was working fine without any issues.

El.lugra es uno oasis de relajacion, con un excelente atencion y calidad y calidez.

Casa Loreto is a beautifully renovated old hacienda, elegant, sophisticated and timeless. We stay six days and enjoyed the pool, and steam bath. Our room had a patio with a hot tub. The hotel is located about a 25 minutes walk from the Main Plaza and Montejo Avenue. One complaint is their restaurant, it is not good and not recommended.

Beautiful room. The restaurant food was delicious and staff was always attentive.

Excellent location, service, and cleanliness. Strongly recommended.

Room ok but ckeaning service not great. Left coffee stain in floor from day before. Slow service in general.