I had a very disappointing experience at Eurostars Casa Anfa. I made a reservation in advance through a well-known booking platform and received confirmation prior to arrival. After a long international flight, we arrived at the hotel expecting a smooth check-in. Instead, we were informed that our reservation could not be honored because we did not have a marriage certificate to prove we are married. This requirement was never clearly stated on the hotel’s website or during the booking process. If this is an official policy, it should be communicated transparently and prominently before guests complete their reservation. Travelers do not typically carry marriage certificates while on vacation, so this came as a complete surprise. The lack of clear communication caused unnecessary stress and inconvenience after a long journey. We were unable to rest as planned and left feeling very disappointed. Greater transparency about policies would help future guests avoid the same situation.

There was no light

The room was spacious and very clean. The staff members were polite and helpful. I will stay here again if I go to Casablanca.

Nouvel hotel, tres bien agencé et tres bien placé. Personel agreable et tres serviable

La habitación, el personal, el desayuno

Very nice and clean

Ode temizdi, otopark ücretliydi

Ottimo hotel per viaggi di affari, in zona tranquilla, non lontanissimo dal mare. Personale eccellente.

Piscina ótima atendimento ótimo

Superbe établissement tout est ok je recommande sans hésiter

Desayuno muy regular, pocas opciones y todo muy insipido. muchas cosas secas o frias que no se reponen... café muy muy malo. Lo mejor del lugar la localización. el rooftop también me gustó aunque no pude utilizarlo. indicar que son 70dhs el parking, cosa que no indican en ningun lado y me parece que es mala praxis no indicarlo. Muchos hoteles en casablanca, más centricos no cobran el parking. Por lo demas el personal es muy servicial y educado. Solo ponen agua el primer dia y no reponen por politica de empresa, otro punto menor para un hotel que está enfocado a los negocios...

The 1 bedroom suite with balcony was a very desirable room . It was clean and great for a small family. One issue was the odor when you enter. The smell of wet dampness was present when you enter the room which was an unfortunate turnoff however after a while you forget about it.and open the sliding door and issue resolved.

Good

Mouldly odour in the room coupled with actual mould in the shower and staff telling slurs at you thinking you wouldn't understand darija. Bad experience overall

Modern hotel, small rooftop pool, large family room, good breakfast.

Très bien.

Excellent. Très bien placé, service au top. Leger bémol la taille de la piscine.

Understaffed and untrained for some but great location and surprisingly good food at the rooftop

Condascenting front desk staff - which is normally the first person you meet or greet at the hotel and who technically represent the hotel. No A/C or ventilation in the lobby or any of the floors.

Très bon séjour, chambre confortable. Petit bémol la fille qui nous a reçus à l’accueil n’a été très agréable. La piscine avec le rooftop sont un atout.