ES UN LUGAR EXCELENTE QUE CADA VEZ MEJORA EN TODOS SUS SERVICIOS. COMO SUGERENCIA, ES QUE TENGAN UN PORTAL PARA FACTURACIÓN MÁS PROFESIONAL Y SENCILLO, PARA NO TENER QUE ESTARLO SOLICITANDO POR WHATSAPP.

My fiancé and I really enjoyed our stay at Casa Gitano!! Upon our arrival, we had an extra charge on our card that was reversed immediately by the concierge staff. She was very sweet and apologized for the accidental charge. We upgraded our room before we arrived and it was so worth it! We stayed in the oceanfront suite with private pool and the room was gorgeous! We did have to ask for our pool to be cleaned once since some of the leaves and little buds from trees kept falling in and there was no net for us to clean it ourselves, but the staff was incredible with immediately getting on this and coming to clean it! All of the staff here were so great and so helpful with everything we needed. They were all so attentive and friendly during our stay. They all celebrated our recent engagement and my birthday during our stay here. They offered us drinks and a celebratory dessert! I would absolutely stay here again and recommend this resort to others!! The pool is beautiful and the beach is stunning even with some seaweed we had in June. 100% will be coming back!!!

Me atendieron espectacular, me equivoque de fechas y me ayudaron a arreglar el tema, me dieron upgrade, dormi delicioso, buena ubicacion, servicio, vista al mar. Sin duda regreso! Me encanto

Great location and food at the beach restaurant and very friendly stuff.

T too much money for this day

Great room although it would help if guests were informed earlier about pool repairs

Excellent lodge price Food price was too HIGH!

Very disappointing stay I stayed at Casa Gitano after booking through Expedia. Our room had a serious bug problem with numerous insects inside. The bugs were everywhere on our clothes. The sink in our room was clogged, and staff had to come fix it. Shortly after, the hot water stopped working, and we were left having to use cold water. The pool was extremely dirty with sand and debris floating on the surface, and we were told it would take several days to clean, which they should have taken measures for before guests arrived. The experience was extremely disappointing.

Everything was perfect

Amazing staff, perfect room and location - But the staff were what made the stay excerllent.

We really enjoyed our stay!

Beautiful beach hotel with very friendly staff

If you wish NOT TO SLEEP. STAY HERE , LOUD MUSIC PLAYING UNTIL VERY LATE . DISSAPOINTING

Everything was great except that there was no Wifi in the room which seriously impacted my ability to do my required daily work. I don’t know how a hotel can expect a guest not to have wifi in the room in 2026. Will not return for this reason.

Staff view room all great

Loved the hotel. Everything was perfect.

Staff food drinks and the property are beautiful, wonderful. Everything is very expensive though.

Clean, friendly and welcoming, incredibly comfortable beds, great food, wonderful therapeutic massage treatments, and serene tranquil vibe on the pristine beach. Can’t wait to return!

Ein Traum

The front desk staff provided excellent and very professional service, along with the rest of staff. Thank you!