Great location and food at the beach restaurant and very friendly stuff.

T too much money for this day

Great room although it would help if guests were informed earlier about pool repairs

Excellent lodge price Food price was too HIGH!

Very disappointing stay I stayed at Casa Gitano after booking through Expedia. Our room had a serious bug problem with numerous insects inside. The bugs were everywhere on our clothes. The sink in our room was clogged, and staff had to come fix it. Shortly after, the hot water stopped working, and we were left having to use cold water. The pool was extremely dirty with sand and debris floating on the surface, and we were told it would take several days to clean, which they should have taken measures for before guests arrived. The experience was extremely disappointing.

Everything was perfect

Amazing staff, perfect room and location - But the staff were what made the stay excerllent.

We really enjoyed our stay!

Beautiful beach hotel with very friendly staff

If you wish NOT TO SLEEP. STAY HERE , LOUD MUSIC PLAYING UNTIL VERY LATE . DISSAPOINTING

Everything was great except that there was no Wifi in the room which seriously impacted my ability to do my required daily work. I don’t know how a hotel can expect a guest not to have wifi in the room in 2026. Will not return for this reason.

Staff view room all great

Loved the hotel. Everything was perfect.

Staff food drinks and the property are beautiful, wonderful. Everything is very expensive though.

Clean, friendly and welcoming, incredibly comfortable beds, great food, wonderful therapeutic massage treatments, and serene tranquil vibe on the pristine beach. Can’t wait to return!

Ein Traum

The front desk staff provided excellent and very professional service, along with the rest of staff. Thank you!

Our stay was amazing the hotel is very scenic and the restaurant if perfect for nice breakfast all the staff were very helpful and informative.

old hotel. they spent the bare minimum to "renovate" lipstick on a pig.

Nice hotel. Lacking amenities but looks like they might be building more. Unfortunately my AirPods were stolen from my room. I’ve been able to track them to Aldea Tulum off 377. No one was very helpful.