The most beautiful room I’ve ever stayed in, the staff was excellent and was in a very safe area! I will most definitely stay there again the next time I go to Guatemala

Love the stay loved the staff everyone was great will definitely recommend staying

El personal fue excepcional, muy amables y nos resolvieron cada problemática que se presentó!

Excelente servicio. Todos fueron muy amables y serviciales.

Es más pequeño de lo que parece. Las habitaciones son pequeñas. Afortunadamente nos cambiaron a una más amplia. El hotel está dentro de un residencial privado y lejos para ir caminando al centro de la antigua.

Todo bien, solo mucha buya se escucha

First of all, we were given a room in the annex of the hotel, and they offered us another room for an additional cost. The rooms smelled damp and there were bugs in the bed. When we informed the receptionist, she didn’t provide any solution. I definitely do not recommend this hotel.

Fantastic staff, clean, beautiful property, good food

Personal amable y limpieza

Pros : Hotel and room were very clean. Our bed was very comfy. The bathtub in the room was awesome. Staff was polite and helpful. Cons : The area where the hotel is located is not too exciting. Not much around in a walkable distance. The pool and spa advertised on the pictures are actually located right in the lobby. There is no way I would have felt confortable in a swimsuit in front of the reception desk and main entrance so we did not enjoy the facilities. Additionnaly, I don't think there are any pool loungers around so I'm not sure where you put down your towel and personnal belongings. It was just disapointing since we chose this hotel to relax in the facilities.

La habitación impecable. El área un espectáculo con amplios jardines y vista al volcán. Excelente personal y el servicio más allá de mis expectativas.

Beautiful view to the volcanics clean area Beautiful pool, good game room i will recommend.

Good parking. Bed was uncomfortable. Room was hot. No power outlets.

Muy bonito

10-15mins drive to Antigua center but no big deal.

Beautiful place , very quiet . Rooms are very spacious and elegant.

La habitación bien, el baño a pesar de ser grande la ducha es muy reducida, la puerta del baño muy pegada al lavamanos habiendo tanto espacio.

The room was not the best, at least the one I was. The property was amazing and the staff soooo nice and professional.

Es un hotel muy bonito con finos detalles, lo único que no me gustó es que la piscina no estaba temperada y fue imposible meternos por el frío de la misma. Todo lo demás muy bien, su personal es muy amable

Un hotel super bonito para relax