This large hotel is impeccably clean. There's beautiful tile work and nicely furnished seating areas scattered around. The view of the mountains from the breakfast room is superb. It's on a quiet street but doesn't take too long to walk to restaurants. Be sure to text the property with your arrival time. The door is locked and it's not obvious how to get in. Drinking water is not provided but you can buy it there or at one of the little bodegas that are nearby. They stored our luggage and valuables while we were on our trek.

The lady behind the desk was very nice and attentive

all the staff are very accommodating

The service was impeccable and seamless. Staff arranged airport transfers and an excursion to Laguna Churpa. This made my life so much easier. Mountain views and delicious breakfasts were icing on the cake. I highly recommend staying at Hotel Morales!

Excellent place Beautiful view and flowers Personnel sooooo nice

The members of the Morales family were extremely gracious hosts.The facilities were spotless and the bed was very comfortable. The included hot breakfast was delicious, served in the upper level breakfast room with inspiring views of the nearby mountains. Guests arriving in their own vehicle should contact the property prior to arrival for assistance with parking.

We loved all the aspects, from cleanliness to quietness to breakfast, but the view is truly breathtaking. We couldn't get enough. I wish I could stay longer, as the property is truly excellent, and the staff is friendly and helpful

Very helpful staff, and the daily breakfast of fresh fruit, eggs and coffee was consistently great

The staff were very kind and prompt to help with suggestions, do's and don'ts, tips for hiking and tours.

El establecimiento no es muy céntrico y un poco difícil de llegar, si llegas en auto el estación fue un verdadero dolor de cabeza ya que es estrecho e incómodo y no sabia que habían varias personas hospedadas haciendo cuarentena, la verdad si hubiera sabido esto antes no lo hubiera escogido ya que me pareció bastante peligroso por los contagios, por otro lado el servicio con personas muy amables y serviciales, instalaciones básicas, cómodas y limpias, el desayuno variado y muy agradable

Me gustó la atención de todo el personal, pero especialmente la celeridad a la hora de facilitarme una cena de urgencia cuando no la tenía prevista.

Excellent, staff very friendly,helpful, great breakfast with a breathtaking view of the Huascaran mountain, English speaking staff that helped arrange tours taylored to us. Nice relaxing courtyard, wish we could have stay longer. Bedroom was always cleaned, bed warm and comfortable. Highly recommend.

Very clean hotel, great location, and everyone working there spoke decent english and were very helpful. We were there for the Santa Cruz Trek on our own, and they helped us with info on where to get the collectivo to get there and gave us advice on what time to leave and how much to expect to pay, etc. If you stay there, definitely don't skip their breakfasts! Nice fresh bread, juice and fruits, eggs, butter and jam...