Great staff

A lovely property and a great location to explore. Lovely breakfast and wonderful staff. The main let down was that there was absolutely no drinks facilities in the rooms. No coffee and tea making (unless you paid for the machine downstairs) and no water provided either. It was really hot when we were there, and a bank holiday so getting something from any shop was very challenging after 5pm or earlier which we didn’t realise and weren’t told on check in either. We ended up having to buy drinks in McDonalds! So getting some water each day and including a kettle so you can enjoy a drink on the balcony would really improve things.

Great location and very comfortable!

Alex was legend! He was very helpful during checking and checkout

Huge room!

Alles super! Sehr sehr freundliches Personal, gerne wieder

Recommended!

Nothing can beat this location in the very center of Insbruck! Also, great service and parking availability until 3 p.m. the day of the checkout! No food becides breakfast, but there is plenty of great choices around. The only downside was the lack of a small fridge. Overall, wonderful for a short stay! Don't miss the glacier skiing!

Beleefd personeel helpt goed taxi word door hun gergeld en heerlijk ontbijt

We loved out stay at Hotel Zach. The location, the friendliness and hospitality of the staff, and the cleanliness of the room stand out. We would absolutely stay here again!

Excellent property, very close to station Helpful front desk staff

All good! Great breakfast

Great room, great value, excellent staff

The location is fantastic -very close to main train station, area felt safe and very easy access to the centre for sightseeing, eateries etc. Staff were extremely welcoming and courteous. The breakfast was superb. A nice range of fresh foods and drinks at the buffet, with delightful staff bringing coffee to each guest’s table. The breakfast area is tastefully decorated, classy and very clean. The bathroom was modern and clean, all worked very well. The bedroom was adequate, had everything we needed - only improvements would be to bring carpet and furniture up to date. However it was clean and as we expected when we booked so we had no complaints whatsoever. The gym is in excellent condition. Overall the hotel exceeded our expectations.

Das Personal war sehr freundlich und hilfsbereit. Die Lage ist sehr gut.

Sehr schönes, gemütliches Hotel in top Lage. Alles (Hauptbahnhof, Sehenswürdigkeiten,....) zu Fuß erreichbar. Sehr gutes Frühstück. Preis Leistung stimmt hier auf jeden Fall