The staff was not very interested in the guests. The bedding, towels and bathroom were clean, but the room could use some dusting.

Chambre propre

I accidentally left a personal item on check out i came back to request it after a few hours the staff even refused to have a look for it. very unprofessional bheavior. Won’t reccommend it.

Nao havia cafe da manhã

Spacious room, good lookin from the inside. Kind and helpful staff. Affordable drinks. But No restaurants as it's written on the description in the app. The arrival was so difficult since the entrance of the building is not on the street. No soap in the room, but they will bring if you ask for it I guess.

Yes indeed

Das Zimmer war sauber und ordentlich. Das Personal immer freundlich und zuvorkommend.

الغرف نظيفه وجديدة والنوظفين فى غايه غايه والفندق قريب من كل. المطاعم والمتحف المصرى

“I had a wonderful stay at this hotel located right in the heart of downtown. The location is perfect — close to historical sights, restaurants, and public transportation, which made it easy to explore the city. The rooms were clean, comfortable, and well-maintained, and the staff were genuinely friendly and helpful throughout my stay. Breakfast offered a good selection and the overall atmosphere was warm and welcoming. I highly recommend it for anyone looking for convenience, comfort, and great value in the city center.”

Nous avons quitté l’hôtel sans y dormir. Hôtel miteux, sale et très bruyant (fenêtres en bois ne fermant pas en partie basse). Le patron est très désagréable. De vieux sommiers détrempés et sales sont entreposés dans les escaliers. Adresse à fuir.

ホテルの場所が、ホテルの看板が出てないのでわかりづらかった。１階から4階ま入っていました体余す入っており建物横の部分が入り口でした。部屋は清潔でした。従業員は親切でした

This is very bad.

取っていたはずのホテルがオーバーブッキングしており、急遽泊まったが結論とても良かった。1時間後に戻ってきたら清掃しておくよーと言ってくれた。当日夜に移動を控えていたため、朝食はいただけなかったのが残念だった。これと言って悪い点はなかったが、ドライヤーがない、タオルが一枚しかなかったのがマイナスポイント。

便利な場所にあって快適だが今回も部屋の中にハエがいた　気にならない人にとっては非常にコストパフォーマンスが良い宿

部屋は清潔でいいのだがハエが３匹いてたたき出すのに苦労した　

Great and helpful staff that do their best to make sure my stay was good. Hotel itself is good and clean but building and the whole downtown of Cairo is old so don’t expect 5star hotel facilities in that part of towns. Overall was great value and happy to stay there

Very satisfied! Staff are very nice especially manager Ali so friendly and helpful! He solved all of my problems gives convenient for staying . I recommend any one come to Cairo looking for comfort and valuable hotel this hotel is the one never go wrong!

I stay in hotels at least 100 days a year. I know quickly if a hotel is one I will return to. This is one and I have returned to it for a second Cairo trip this year. The staff is fantastic and does not pressure you to take any tours with them. Everything is great. The area is safe and very close to Midan Talaat Harb but not on it (thankfully). It is quiet, there is an easy walk from the street.

Amazing staff - could not be nicer and more helpful. They are legit helpful - not the 'buy a tour from me' kind of helpful you often find. Room spotlessly clean, comfortable bed, bathroom modern. Universal plugs built in that accept American plugs (and I assume European). No stairs to the elevator - flat path from the street and elevator takes you directly to the reception. Breakfast upstairs or can be brought to your room. Great coffee. Great location right downtown. TV has a ton of channels. Refrigerator in room. Air conditioning and heating. Plenty of closet and drawer space. Laundry available and they always get mine back the same day. Airport pickup and drop off available for a reasonable extra charge. I stayed for 3 weeks this summer, and for a 5 days last week. I'll be back.

The room was bug (cockroaches) and rodent(mice/rat) infested. Dilapidated Elevator had broken cement chunks at the front metal doors. No fire escape or smoke alarm detectors to warn of potential fire hazard. The photos in the advertisement are not correct and misleading as the photo in this advertisement. There are no glass shops at the bottom and the building itself on the entryway is dilapidated and dangerous with the elevator entryway. Expedia has failed to warn or inform potential clients/customers the the actual state of the Pharoah's Palace Hotel.