Overall clean and well stocked essentials- Friendly check in and out staff member

We have already spoken to Vacassa and are awaiting a partial refund. We have stayed at the Glacier Lodge probably 10 times and have always been happy. The room we were in was not acceptable. Between rat traps, ripped sheets, one roll of toilet paper for a week, extra fireplace left in a corner, 4 hangers etc. This room needs a huge renovation and some tlc.

Courteous and helpful staff. Rooms were outdated. Parking tight for trucks.

Spacious and really cute

Room description is misleading, they have 2 room-Studio, one has kitchen other does not. A suite by definition includes a kitchen, which is what I was expecting. That costs me lots of extra money as I had to buy food and waste the food I had bought to cook. The room was dark with all the lights on which meant I wasn’t able to read my book. Staff were friendly even though they are quick to point out it is not a hotel, each room is individually owned.

Habitación muy cómoda y completa m, pero no hay servicio de aseo a la habitación ni nada

aaa

Room was clean, very spacious, and had everything I needed. I’m thankful.

Great location. Spacious room with loft. Big fridge. Friendly staff. Loooove the wooden table by the window. Just wish there were thicker blinds for the triangle windows that are too high to be reached. There are beautiful lights on the trees outside, unfortunately the light came through the triangle windows and made it too bright to sleep, for someone like me who doesn't like to wear eye masks...

Easy check in, clean room, friendly staff.

The extremely dim lighting in room 341 did not prevent us from seeing the ceiling fan dangling askew over the table, the stained lampshades, the dirty carpeting, the dinged walls, the old furniture and the rusty shower pole. Why is there a queen bed in a large bedroom? Why? Doesn’t look like the owners have been here since 1995. The hallways were so dark we had to use a flashlight to enter the door code. Long in the tooth. Was nice once, but has not been maintained. Grim.

It is has been a year that this property is under renovation … the rooms at ground floor were not clean, fly came out of a towel…

Poorly insulated walls, very easy to hear stuff going on in the next room. Expensive for what it is.

Nice, clean suite with full kitchen, loft bedroom and second separate bedroom. Main disappointment with the place was that there were a couple maintenance issues; the biggest being a loose cabinet panel in the bathroom that fell off and injured my Grandma's foot. Hoping this gets fixed so noone else gets hurt. Also a bit disappointed to find out the pool and hot tub courtyard area was all closed and under construction, as these amenities looked enticing from the pictures advertised.

When I booked, it was said that it was a queen bed, but in reality it was a double bed. No matter how many times I called and asked to change my room or give us an extra bed, they refused. In the end, one of us slept on the couch. The refrigerator was so loud that it wouldn't let us sleep, and in the end, we didn't sleep well at all. I had booked for 3 nights and cancelled the last night due to the bad condition of the room. It was $187 per night, but I was told that we would refund $140, and I'm still waiting for this money to be returned to my account.

Outdated

Enjoyed my stay, easy check in and out. Pool was closed for renovations but knew ahead of time. Good location.

I had a mixed experience at Glacier Lodge Hotel. While the room was adequate, the stay was significantly impacted by constant construction noise. There was active work happening directly outside my window from early in the morning, and the sound was so loud it was impossible to ignore. What was most frustrating was that I was never notified about the construction prior to my arrival. A simple heads-up would have been appreciated, as it would have allowed me to make a more informed decision about my stay. Unfortunately, the noise made it difficult to get any rest.

No air flow in suites, mattresses were awful.. not comfortable for five people for sleeping…would not stay again …

Parking facility not available and Shawn is when we book every day have to pay swimming pool closed hot tub closed so not really good but ok