Reservar directamente en el hotel, si es que vana en familia , hay habitaciones familiares y en la aplicación no aparecen y llegando no quisieron cambiarme y si había disponibilidad.

One of the better places if not the best in town A few things I would have appreciated Offer a free massage to one of the guests. I would have paid to join my wife. If this isn't offered. I would have suggested to offer your spa services immediately after getting us our room. The Spa should be a major push that you offer. Also it would have been nice if the bar was open at the pool, So just mentioning to your guest if they planned on heading to the pool to let the desk know when we were heading up. Other wise Room was VERY clean Well designed. Thank you!

En general bien , solo al momento de hacer check out , la atención y servicio al cliente fue muy deficiente

Excelente hotel

The rooms are ok

The hotel was very clean. Staff was friendly and welcoming. It was close to the plaza.

El servicio es excelente y el personal de lo mejor así mismo la calidad del spa el servicio y las instalaciones

todo excelente, todos muy amables, hermosa la habitacion, super recomendable, siempre vuelvo a hospedarme ahi, pq mi estancia es muy placentera...gracias

El personal fue realmente amable y siempre al pendiente de mis necesidades

good location

Limpio y nuevo

Todo está muy bien

Impecable

Great property to staff and close to plaza and shopping centers. Clean room and wonderful staff.

This was my FOURTH time staying at this property. Already miss the staff. They were all so helpful. I really appreciated the housekeeping staff being pleasant and courteous, and extremely welcoming and helpful.

Nice Friendly staff.

Close to restaurants and clothes stores

I would like to mention, the room cleaning was ok. No 100% clean, I found large black hairs on the floor in different parts of the room. All the others was fine. Thank you.

Excelente servicio, llegamos temprano y sin tener que preguntar la recepcionista nos ofreció entrada inmediata al cuarto lo cual fue muy conveniente ya que otros hoteles tenemos que rogar o pagar extra por ese servicio! El hotel está cotizado en el mero centro del pueblo y rodeado de todas las amenidades.

Centrally located to the main plaza & everything was walkable within the town of Zapotlanejo