Nadia
dengan Teman
8,0
/10
Diulas 13 minggu lalu
Expedia Group verified review
My stay at Mira was exceptional except for an experience we had at the pool with one staff member.
We were two couples, a group of four and we all had a great time. The hotel is beautiful, clean and quiet, the rooms have all the amenities (mini bar has extra charge). The check in was smooth and the Janet (i think that’s her name) she was very polite and very friendly.
Now, I would have given this hotel 5 stars if it wasn’t for how rude Ema at the pool was with our group. We felt unwelcome the minute we sat by the pool. Ema was talking and serving all the guests around us, except us. We had to call her every time we wanted a drink, a couple of times we had to go to the bar to order drinks because she wouldn’t even look at us. There was another guy that started picking up our glasses and we started ordering from him. His name is Andrew that’s your guy at the pool. Very nice and friendly.
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