Staff were friendly and genuinely seemed like they wanted us to enjoy our stay, but as soon as I walked in to the bathroom, I saw black mold. I am glad we were only there for about 10 hours. The location was not great, very noisy all night, we barely slept, and did not seem like the safest place to go out at night. There were 3 or 4 locks on the door. We left too early for breakfast. The beds were fairly comfortable. It’s the black mold that did it for us. Gross.

Perfect location in old city centre

LOCALIZAÇÃO: a 2 quadras da plaza central, com vários pontos turísticos para fazer a pé (e com calma - a altitude dificulta um pouco para quem nao é nativo). Fica em uma área relativamente plana, mas com ladeiras próximas. ARREDORES: restaurantes, padarias, farmácias, lavanderias, supermercados, tudo a curtas distâncias caminhando. QUARTO: o quarto escolhido tinha varanda com vista para a rua, a cama era confortável, roupas de cama confortáveis e quentinhas, banheiro simples - com o que era útil. CAFÉ DA MANHÃ: apesar de repetitivo, o café tinha um toque de afeto, feito diariamente por pessoas do staff. Frutas, pães, ovos mexidos, suco, café, água - era o padrão. Apesar de tudo era gostoso e servia bem. STAFF: me pareceu um ambiente familiar, todos faziam rodízio na recepção para cuidar dos hóspedes, o atendimento no geral é muito bom, simpático e empático.

Very close to old part of the city so lots within walking distance. Staff were very helpful when trying to find my way around. Breakfast was lovely.

Really good place , and the staff is amazing.

Ben localizado, café muito bom, pena que os tours saem antes do café

Great location. Angela and Alexandre were awesome. Love the freshly made breakfast!! I recommend this hotel!!

This place was exceptionally clean. The staff went above and beyond to ensure I got into the correct car by calling and waiting for the taxi or tour bus. The kitchen offers 24-hour self-serve water, tea, and local fruits. The breakfast smelled delicious, although I only managed to enjoy it once because I was picked up early in the morning before breakfast hours. As a family-run establishment, the staff is incredibly attentive to their guests.

Kind and friendly staff And great breakfast

Café da manhã muito bom, cama extremamente confortável e equipe do hotel super atencioso e simpáticos.

Great people! Great location! Highly recommended

Highly highly recommended. This is a must stay place in Quito for budget conscious travellers who still want the warmth, service and location of a 5 star hotel. Hosts Angela and Alexandre were the most incredible hosts and went above and beyond to make our stay enjoyable with advice and suggestions. The hotel is in a great area within the historic centre making it easy to walk to lots of attractions. Delicious breakfast on the rooftop alfresco area. Extremely reasonably priced. You can’t ask for more.

Wow! This place blew me away. Great old town location. Really quaint, spacious, family run hotel. They really go out of their way to make sure your stay is pleasant. Made to order breakfast was a bonus. Would highly recommend this hotel to friends, family and fellow travelers.

This has to be my favorite hotel in Quito! The location is centered only a few blocks from La Plaza Grande and accessible to everything! The owners were extremely friendly and hospitable! The breakfast that comes with the rate was top notch for a continental breakfast! I was in a beautiful room with a balcony that looked out to the Cathedral and the surrounding streets. The hotel is safe and the staff will go above and beyond to accommodate your needs. This will be my hotel of choice every time I stay in Quito!

el hotel muy bien ubicado, pleno centro historico, muy confortable, la atencion es exelente Angela y Alesandre son los mejores anfitriones te haran sentir como en tu casa, los desayunos son personalizados a gusto del comenzal, siepre pendiente de algun requerimiento, te ayudan en todo. altamente recomendado.

La habitacion esta muy limpia, los administradores encantadores. La ubicación no es muy tranquila pero los administradores y su empleada son muy amables y sispuestos a xolaborar en todo lo necesario

We loved Hostel Viena so much, the staff is so nice. We would stay here again!