Medina Charme Riad and Spa is a charming new riad, ideally located close to the historical sights and shopping areas of the medina. My sister and I stayed here for five nights as a birthday getaway, and the experience was wonderful from start to finish. Before arrival, the very helpful manager, Nabil, contacted me to welcome us and arrange airport transport. We were met by the always-smiling Adil, who walked us from the main road to the riad and was on hand throughout our stay. The beautiful owner, Fateha, greeted us warmly and showed us to our spacious, spotless room, which had been beautifully decorated by the lovely Fatema. The ensuite bathroom was large and immaculate, with fluffy towels and bathrobes. Each morning we enjoyed a freshly prepared traditional Moroccan breakfast made by Mona and Fatema, served either in the stylish Moroccan lounge or on the rooftop, which was perfect for relaxing in the sun. Medina Charme Riad and Spa is truly a gem in the heart of Marrakesh, with warm, friendly staff who go above and beyond to make your stay special. We would highly recommend it for anyone seeking an authentic yet luxurious experience. Thank you to all the staff for making our stay so memorable.