The staff and location are very helpful. People are polite and courteous. Our room is wonderful! Won't forget our stay here 😍

Very nice hotel and surrounding area

Very Good

I have stayed in Four Points by Sheraton around China, and for me this hotel was without doubt BEST one among all other places, in terms of that all the staff was very kind and likable, I had a very pleasant and comfortable stay and if I come back to Xian I will definitely stay at this hotel again!

Hotel is very clean , convenient location to go around within the city wall

L’hôtel est idéalement situé pour visiter Xi’an. Les équipements et l’état général est satisfaisant et le petit déjeuner est convenable. Si le personnel d’étage et celui du service est adorable il en va pas de même pour l’administratif, le est d’une lenteur et d’une incompétence notoire.

Great location and perfect for those travelling to Xi’an the first time. It was close to the Muslim Quarter and in great distance within a metro station. There is plenty of places to look near the hotel. The staff were very helpful and I really enjoyed my stay there. I would definitely go back on my next visit

Really great location, fantastic staff and very helpful.

The hotel is centrally located. It has all the amenities and class that you would expect from a Sheraton property. The staff are polite, attentive and efficient. Breakfast is excellent! And you can’t beat the location!

아침식사가 아주 훌륭합니다. 위치도 최고로 좋고, 방도 넓고 쾌적해서 좋았습니다. 세탁실도 이용할 수 있는점은 더 좋았구요. 직원들이 영어 소통이 안 되는 점은 조금 아쉬웠습니다.

El hotel es muy lindo y muy bueno. Lo único malo es que no nos arreglaron las habitaciones que teníamos uno de los dos días. De resto todo súper bien. La localización espectacular

Great two nights stay. Nice new hotel. Staff are excellent. Great location, very close to drum tower, bell tower, muslim quarter, ancient city wall.

Property is in a good location, though they have no luggage room and therefore keep your bags in an open foyer which is not secure at all as it’s in a public area.

The staff was excellent and went out of their way to make our stay great. Especially Jennifer Zhang and Mandy Wang. The way they helped me I assumed they were managers. But, found out they are not, but they sure should be.

飯店位置鄰近地鐵站出入行方便，櫃檯人員服務熱忱良好，房間隔音尚可，早餐多樣化非常棒融合地方特色，會推薦友人及再次入住，惟透過訂房平台與飯店聯繫未獲回應這點需要改進！

部屋はモダンなデザインでシャワールームも扉があり、快適でした。スタッフさんも皆、感じ良かったのですが、何故かチェックアウトで手間取り？ レシートを頂くのに時間がかかり、新幹線の時間が気になってしまいました。