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Brandnew hotel in town location situated shopping mall. Recommend

Overall, service was good as expected. Staffs are attentive and helpful. Breakfast line was great. Room and cleanliness met the standard. However, on the first night we didn't get Twin bedroom as we booked. They politely asked us to stayed in double bedroom without any compensation but several times apologies. I did inform them that it's really not convenient for me and my mom to share the bed. So I asked for an extra bed so that we could sleep better. They told us that there is a charge of 30USD for an extra bed. Why do we have to be responsible for what we didn't do? They should have done something better than saying sorry when they can't provide what the guest has been confirmed. They confirmed that we can move on the second day, so we moved to the Twin bedroom(1 single bed and 1 double bed). Then, I later found out that my friend room (Twin bed) was much bigger than my both room. I just wondered what was the room that we really booked for. I can't help thinking that on the first night I was downgraded to a cheaper and smaller room due to full occupancy. They should have informed us straightforward what kind of room type we got so we didn't feel like we were taken advantage of.

Good service. very happy with family

Good hotel... And good service...

Great pagoda view but it’s a bit old and not clean

Nice room service and great view for breakfast restaurant

everything good except the hotel put sprinkle light in front of window. and use curtain too thin. then, after shut down room light, we cannot sleep well. it look like I sleep in disco pub. then, better to take off the sprinkle light or use thicker curtain.