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Nice hotel. Kind and helpful staff

-We chose the Superior Room, which was clean and spacious. -The breakfast was simple but fresh. Cons: -Finding the hotel entrance was a bit confusing. -For the king-size bed, two single mattresses were pushed together, which kept separating and made sleeping uncomfortable. -The coffee served at breakfast was not good. The instant coffee was hot, but the milk added to it was cold, so the whole drink ended up lukewarm. -On the website, it was mentioned that all Superior Rooms have a balcony, but the one we received didn’t. When we asked about it, the staff explained that some Superior Rooms don’t include a balcony. After some discussion, finally they changed our room to one with a balcony the next day.

Very welcoming, helpful, clean, good breakfast, good location.

Very good hotel and friendly staff location is amazing I recommend for everyone

Clean & quite hotel Friendly staff Close to the city centre

Friendly and helpful staff.

I have stayed at Nova Hotel at least once a year over the last 7 years. And I have always been happy with their services. A very clean Hotel with very helpful and accommodating staff.

Nice modern (aka new) hotel in the heart of Yerevan - 15 minute walk to Republic Square. Friendly, helpful staff. Comfortable, well appointed rooms and a good breakfast selection. Would stay again.

Breakfast was great! Staff members were all kind. The room was comfortable. Thank you!

Such an amazing hotel, everything was very clean, staff was super friendly, within walking distance to city center, amazing restaurants. The hotel had breakfast included and it was amazing. Would book again.

This is not a four star hotel. It is true that it has a good location, but it is in a back alley that is not easy to access by car. Every time you enter and leave, you must coordinate with the hotel to open the alley entrance gate for you. The water pressure on the upper floors, especially the cold water, was very low. Unfortunately, during our stay, the electricity was cut off, the hotel does not have any facilities such as a generator, and you have to walk several floors in complete darkness without access to the elevator. The facilities of the hotel are not at the level of a four-star hotel, and I do not recommend it at all for people who go to Yerevan for business. Contrary to what is written on their website, breakfast is served at 7:30 a.m. and sometimes at 7:45 a.m. instead of 7:00 a.m. The hotel is clean and because it is in a back alley, it has a peaceful and quiet environment, but don't expect a view or anything special.

Très bon emplacement, très bon en hotel dans un emplacement très calme. Bon service

Cleanness and staff was very friendly.

I loved

Hotel bom ! Localização excelente. Atendimento excelente . Tudo ótimo .

Localização excelente. Limpeza maravilhosa , café da manhã muito bom e serviço impecável . Recomendo

Staff is great, hotel and services are humble.

Very nice and friendly staff

All staff was terrific— from shuttle driver to front desk, cleaning to restaurant. Some of the friendliest and most helpful people we’ve encountered while traveling. Would be difficult to find a better location. Room was small but well maintained and clean. Would definitely go back.