サークルオンキャヴィル - ワウステイ

4日目の夜中に急にスプリンクラーが誤作動して部屋と私たちは汚水まみれになり洋服も買ったお土産も汚水で濡れてしまいました。 その後の対応もスプリンクラーにハンガーをかけたのが原因ですと決めつけられて責任を全てこちらのせいにされ未泊分代金もデポジットも勝手に没収され仕舞いにはプラスで＄500を勝手にクレジットから引き落としされていてこちらが何度もメールをしても対応が悪くお金は戻ってきません。 次の日からのホテルも自分たちで取れと言われ急遽空いているホテルを探すのにも無駄な時間をとられました。 何度も何度も否定をしましたが何も聞いてくれずそちらのミスを認めず最後まで全て私たちの責任にされて最悪な旅行になりました。 もう二度とWOWは利用する事はないしこれを見た人達には絶対にWOWはオススメしません。 絶対にWOWはやめた方がいいです！ 旅行を楽しく過ごしたいのであれば利用しない事が1番です。 部屋には虫も沢山居て不衛生でベッドルームも床も汚くとにかく最悪でした。 毎年オーストラリアに来ていますが今までで1番最悪でした！

I really enjoyed staying at circle on cavill. Everything was perfect. The view from the room was spectacular. I will definitely stay there again next time I go to Gold Coast.

We really enjoyed our stay here. Spacious and very lovely. A bit dusty, but did notice the place getting dusty quite quickly. Would recommend leaving more than 1 dishwasher block if you stay longer than 2 days. Overall a good experience.

Elevators were inconsistent

Good view, communication, parking and quick Access to shopping

Gorgeous property with beautiful views! Especially loved my ensuite master suite. The property had everything we needed for a wonderful stay. Would love to return one day 😊

Unfortunately the bed duvet inner had blood stains and other horrible marks on it it looks like its never been cleaned , The apartment we were in was so loud in the evenings as its right next to the bungy activity so it was almost impossible to sleep due to constant screaming from outside. We also thought we dropped both keys back to the key box but apparently we only dropped one back so we were charged a fee for that too. The apartment was presented nicely however it definitely requires a more thorough clean, We would book directly through the hotel if we stayed here again.

Great location

The only downside is the lifts- most days only 2 were working so we had some long waits to get out. Would be good if there was an option to take stairs if staying in the lower levels. Super close to everything, and we would definitely stay again!

The property was an amazing place to stay, very good pricing for the location too! Safe underground parking, tram line behind the building, beach in walking distance, so many food options around and facilities to access within the building too! Will definitely be returning on our next trip to QLD!

Absolutely loved our stay here, central to everything we needed/wanted, apartment was clean and comfortable, will definitely stay again.

The apartment was spacious and in a great location however, We specifically selected an ocean view apartment and We had expectations of a great ocean view coming in as we had stayed in a high level apartment in Circle on Cavill a few years earlier. What we were expecting was an ocean view however I would argue that what we got is false advertising as we were given an apartment on floor 11 and the main view we had was of the Hilton, the sands and Soul apartments with small gaps of ocean view between them. This was extremely disappointing as we had an amazing ocean view on a previous stay as we were in apartment much higher up. On the opposite side of the apartment the view of the narang river and surrounds was lovely but it is not what we selected when booking. We specifically selected Ocean view.

Place was walking distance to everything!! Will stay here again with the family. Easy to find WOW office and they made check in a breeze.

The place superb excellent nice view & room fantastic fully recommend will definitely come to stay here...

Great communication from the WOW staff. Check in and check out was quick and smooth. Absolutely love location and facilities within the apartment as well as the building. Excellent gym and 3 pools, sauna, steam room, cinema, Level 55 lounge with great views, BBQs, mini playground, games room with paid arcade games. Everything including public transport, food, shopping and entertainment close by. It can get a little noisy, but to be expected as location is in the centre of the action. Washer and dryer was highly valued within the apartment for our family with longer stay. Would recommend to friends in a heartbeat. Would have appreciated extra towels for our family of 4. Was only allocated 4 which isn't quite enough if you are using the pool also. We did bring extras of our own, but it does take up space when we were trying to travel light. For a 4 night stay that we had, would have appreciated more than one little mini tube of shampoo, conditioner and body wash as that is barely enough for one night for a family. But overall, excellent value.

Loved the cleanliness and the Ocean views. Prime location in walking distance of beach and restaurants. Pool, fitness suite and sauna were great too!

Stayed in Apartment 2144 on 14 th floor, great view, great self contained with good equipped kitchen. The only issues beds uncomfortable and lumpy, obviously well used and needs new ones. Lounge also well used and uncomfortable due to sagging , could do with a new lounge. Tv outdated can only use Netflix no other apps . Very convenient to all amenities, secure parking was great value, and overall a great place to stay. The complimentary timtams and water was nice touch.

Great Location & Views – A Few Small Improvements Needed We had a great stay at Circle on Cavill - Wow Stay. The apartment was clean, spacious, and modern, with stunning views of both the ocean and the river. The location is unbeatable – right in the heart of Surfers Paradise with easy access to shops, restaurants, and the beach. That said, there were a few areas for improvement. We checked in after hours and found the instructions a bit confusing – it took us a while to work out where to go and how to access everything. Also, the pillows were all very thin and uncomfortable – definitely in need of replacing. It would have been helpful to have a few basic items provided too, like spare rubbish bags, dishwashing tablets, and kitchen spray, just to get us through the first few days. Overall, a good place to stay!

Amazing property, right in the heart of surfers paradise, close to food, shops, supermarkets, beach and everything else. Highly recommended and a very spacious apartment.

Great location, excellent views. Everything we needed.